Experience in production planning and demand planning for large industries, such as 3M do Brasil and Suzano Papel e Celulose S/A. Worked on Lean Six Sigma projects, using statistical tools. Currently works as an adjunct professor in production engineering at the Federal University of Rio Grande do Norte - UFRN, teaching courses in Numerical Methods, Statistics, Operational Research I, Operational Research II, Special Topics in Operational Research and Multicriteria Decision Analysis. Project coordinator in the area of lean healthcare and coordinator of the HEII research group - Healthcare, Engineering and Industrial Innovation. Full member of the postgraduate program in production engineering at UFRN. Has been developing research in multicriteria decision analysis in the area of health and services. Has been working in partnership on projects in the area of Materials Engineering, focusing on system optimization, Industry 4.0, and degradation of materials with sunlight.
EDUCATION
Physical Engineer, graduated from the Federal University of São Carlos (UFSCar - 2006), Master's in Production Engineering from the Federal University of Rio Grande do Norte (UFRN - 2012) and PhD in Mechanical Engineering from UFRN (2015) focusing on operational research and experimental design aimed at optimizing production processes in the healthcare area. Has been working in the area of management as a member of the Board of Directors of UFRN - CONAD, head of the Department of Production Engineering-UFRN, Member of the Deliberative Council of the TECNATUS Business Incubator and member of the Board of Directors of the University Assistance Fund of Rio Grande do Norte - CAURN. Member of the INCT National Institute of Information and Decision Systems (Insid) UFPE/UFRN
RESEARCH, TEACHING, or OTHER INTERESTS
Engineering, Industrial and Manufacturing Engineering, Health Information Management
21
Scopus Publications
680
Scholar Citations
11
Scholar h-index
13
Scholar i10-index
Scopus Publications
Priority setting in critical care: a multicriteria approach to ranking access to Intensive Care Unit beds Ana Flávia A. dos Santos, Lucas A. dos Santos, Talita D. C. Frazão, Amanda G. de Assis, Maiko S. C. de Oliveira, João F. da Costa Júnior, Patrícia Angélica T. da S. Ferro, Ricardo P. de Souza BMC Health Services Research, 2025 BACKGROUND: There is a situation in public health services where there is a high demand for services but not enough capacity to meet that demand. Within the critical care landscape in Brazil, there exists a significant disparity: of the total of 45,848 beds in intensive care units, only 49% are accessible to the Unified Health System (Sistema Único de Saúde - SUS), while the remaining 51% are exclusively allocated to a mere 23% of the population. Therefore, multicriteria decision analysis has the potential to be utilized as a tool in the decision-making process since it has been stated as a tool that promotes transparency and brings rationality to the decision-making process. The objective of this study was to create a multi-criteria model that can assist in the allocation of beds in Adult Intensive Care Units in the state of Rio Grande do Norte, Brazil. METHODS: A twelve-step framework was used to carry out the decision-aiding process. The PROMETHEE I and II methods were employed to build the multicriteria model. Three stages were followed: problem structuring, preference modeling and aggregation, and finalization. The decision problem was approached from the perspective of the P.γ ranking problem in which six clinical vignettes based on actual patients were ranked in order of preference, defined by the decision-maker's preference system. RESULTS: Two pre-orders were recommended: a partial one, in which four pairs of actions were incomparable with each other; and a complete one, in which relationships between each pair of alternatives were described. The sensitivity analysis revealed considerable robustness of the model because of the range of the stability interval. CONCLUSION: The partial ranking proposed by PROMETHEE I showed that Patient 6 outranks all the patients within the set of alternatives. When the complete ranking was generated, aided by PROMETHEE II, Patient 6 remained as the alternative that outranks all the others. Therefore, considering the resource-constrained scenario, Patient 6 was recommended to be admitted. The proposed model formalized the decision-making process of prioritizing access to Adult Intensive Care Unit beds, ensuring transparency and rationality by structuring all relevant factors.
Multicriteria decision model for ranking the performance of remote work activities: Case study in a call center company in Brazil Aleson Belo da Silva, Amanda Braga Marques, João Florêncio da Costa Junior, Ricardo Pires de Souza Work, 2025 Background: The world has rapidly experienced a shift in the work environment due to a global need brought about by the COVID-19 pandemic and the recognition of the advantages that remote work presents for companies engaged in processes and customer service. However, not all employees exhibit the same level of adaptation and performance while carrying out their tasks outside the organization's premises. In this scenario, multicriteria decision analysis emerges as a tool to support the decision-making process in prioritizing employees with the best profile for carrying out telecommuting activities. Objective: To create a multicriteria decision model for ranking in the selection of employees for a call center company based in the state of Rio Grande do Norte, Brazil, for remote work from home. Methods: A case study was conducted, incorporating the application of Value-Focused Thinking (VFT), a questionnaire, and the development of the decision model using the FITradeoff method. The choice is based on the concepts of flexible elicitation from the FITradeoff method (Flexible and Interactive Tradeoff). FITradeoff is a method for eliciting scale constants created in accordance with the scope of the Multi-Attribute Value Theory (MAVT). Results: The model was able to provide support information for ranking employees with the best profiles for transitioning from on-site work to remote work, based on consistent prioritization criteria, aiding decision-makers in justifying the chosen selection. Conclusions: It was possible to rank the best profiles for transitioning work arrangements and gain an understanding of how employees perceive remote work.
Model to support intervention prioritization for the control of A e d e s a e g y p t i in Brazil: a multi-criteria approach Lucas A. dos Santos, Ana Flávia A. dos Santos, Amanda G. de Assis, João F. da Costa Júnior, Ricardo P. de Souza BMC Public Health, 2022 Background Despite continuous strategic investments to mitigate the complexity involving arboviruses control, it is still necessary to further research methods and techniques to achieve in depth knowledge and shorter response times in the application of intervention activities. Consequently, the current work focused its efforts on the development of a multicriteria decision support model for the prioritization of prompt response activities for Aedes aegypti control, based on a case study in the city of Natal/RN. Method The research was carried out in three stages: a) preliminary; b) modelling and choice; and c) finalization; the second stage was made possible by the Flexible and Interactive Tradeoff (FITradeoff) method for ranking problematic. Furthermore, the research encompassed ten actors who were involved in the model construction, eight internal and two external to the Natal Zoonoses Control Center (ZCC-Natal) as well as the observation of four operating scenarios for arboviruses control, based on transmission levels; and, evaluation of eleven alternatives from six different criteria perspectives. Results Rankings of the interventions evaluated in each of the four control operation scenarios present in the city of Natal/RN were obtained, considering technical criteria guided by the Pan American Health Organization (PAHO). Conclusions As a result, it was developed a structured decision-making model that could help decision makers to minimize the effects and risks associated with the proliferation of the vector.
Classification of medicines and materials in hospital inventory management: a multi-criteria analysis Amanda G. de Assis, Ana Flávia A. dos Santos, Lucas A. dos Santos, João F. da Costa, Marco Antonio L. Cabral, Ricardo P. de Souza BMC Medical Informatics and Decision Making, 2022 Background In the hospital environment, to achieve an optimum level of operations and service, it is necessary to develop adequate inventory management system. Stocks can be managed, amongst other ways, through inputs classification, which is generally carried out based on a single criterion, such as monetary value, demand or criticality, which does not fully address the complexity of a hospital’s inventory management system. Thus, the present study proposes a multi-criteria decision support model to help classify the stock of medicines and materials, enabling a more effective inventory management system for hospitals. Methods Methodologically, the study followed 3 stages: (1) preliminary phase; (2) modelling and choice phase; and (3) finalization phase. Each stage had a set of specific steps that were followed. The first stage identified the actors of the process, objectives, criteria and alternatives, establishing 5 criteria and 48 alternatives; the second stage was the choice and execution of the multi-criteria decision method to solve the problem. It was decided to use the Flexible and Interactive Tradeoff method for the sorting problematic. Finally, in the third stage, the sensitivity analysis for the developed model and the validation of the results with decision makers were carried out. In the study, 48 medicines and materials were included to validate the proposed model; however, the model could be used for more items. Results From the total of 48 medicines and hospital medical materials selected for the study, the classification of 34 of these alternatives to a single class was obtained through modelling and the other 14 alternatives were destined to two possible classes; moreover, the sensitivity analysis performed showed robust results. The items classified in class W should receive special attention by the stock manager; therefore, they should be monitored weekly. Items classified in class B should be monitored biweekly and finally, items classified in class M, should be monitored monthly. Conclusions The classification of medicines and materials developed according to the inventory demands allowed more efficient purchasing decisions, optimizing the stock of materials and medicines at the hospital while optimizing the inventory manager’s activities, saving time. Consequently, the proposed model can support the development of other multicriteria models in different hospital scenarios.
Priority setting in the Brazilian emergency medical service: a multi-criteria decision analysis (MCDA) Talita D. C. Frazão, Ana F. A. dos Santos, Deyse G. G. Camilo, João Florêncio da Costa Júnior, Ricardo P. de Souza BMC Medical Informatics and Decision Making, 2021 Background Despite the proven value of multicriteria decision analysis in the health field, there is a lack of studies focused on prioritising victims in the Emergency Medical Service, EMS. With this, and knowing that the decision maker needs a direction on which choice may be the most appropriate, based on different and often conflicting criteria. The current work developed a new model for prioritizing victims of SAMU/192, based on the multicriteria decision methodology, taking into account the scarcity of resources. Methods An expert panel and a discussion group were formed, which defined the limits of the problem, and identified the evaluation criteria for choosing a victim, amongst four alternatives illustrated from hypothetical scenarios of emergency situations—clinical and traumatic diseases of absolute priority. For prioritization, an additive mathematical method was used that aggregates criteria in a flexible and interactive version, FITradeoff. Results The structuring of the problem led the researchers to identify twenty-five evaluation criteria, amongst which ten were essential to guide decisions. As a result, in the simulation of prioritization of four requesting victims in view of the availability of only one ambulance, the proposed model supported the decision by suggesting the prioritization of one of the victims. Conclusions This work contributed to the prioritization of victims using multicriteria decision support methodology. Selecting and weighing the criteria in this study indicated that the protocols that guide regulatory physicians do not consider all the criteria for prioritizing victims in an environment of scarcity of resources. Finally, the proposed model can support crucial decision based on a rational and transparent decision-making process that can be applied in other EMS.
Evaluation of the operational viability of forensic units in Brazil: A hybrid approach based on the BWM and R-TOPSIS Flávio Leite Rodrigues, João Florêncio da Costa Júnior, Ricardo Pires de Souza Decision Science Letters, 2021 Public security is an area of increasing importance in Brazil, as society requires that public resources are managed more efficiently and effectively. Criminalistics is an integral and vital part of the Brazilian public security system and requires new management tools to optimize human resources, equipment, and facilities allocation. Faced with a challenging scenario of budgetary constraints in several areas in public administration, the search for innovative methods should be a priority for the forensic service sector managers. The current article presents a multicriteria decision model to evaluate the operational viability of 23 forensic units within the Federal Police of Brazil (PF). The framework used the hybrid approach BWM and R-TOPSIS. The proposed model led to the complete ranking of 23 local forensic units. Amongst the last positions in the ranking, it was possible to recommend merging or shutting down some units. The sensitivity analysis performed did not show abrupt variations in the original positions, confirming the robustness of the proposed solution. It was concluded that the model allowed resources optimization whilst not compromising the quality of the services provided to society.
Surgery remember@: an innovation to reduce surgical cancellations DANIELLY ACIOLI GALVÃO DE SOUZA, IRAMI ARAÚJO-FILHO, ERIC LUCAS DOS SANTOS CABRAL, RICARDO PIRES DE SOUZA, ALEXANDRE GUILHERME RODRIGUES VARELLA, ERIKA MARIA ARAÚJO BARBOSA DE SENA, AMÁLIA CINTHIA MENESES RÊGO, BRUNA LUIZA DE BARROS MELO, JOÃO FLORÊNCIO DA COSTA-JUNIOR, FRANCISCO IROCHIMA PINHEIRO Revista do Colegio Brasileiro De Cirurgioes, 2021
Ergonomics and telework: A systematic review Thiago Allan Marques de Macêdo, Eric Lucas dos Santos Cabral, Wilkson Ricardo Silva Castro, Clodoaldo Carneiro de Souza Junior, João Florêncio da Costa Junior, Felipe Martins Pedrosa, Aleson Belo da Silva, Veder Ralf Fernandes de Medeiros, Ricardo Pires de Souza, Marco Antônio Leandro Cabral, Francisco Soares Másculo Work, 2020
Response time in the emergency services. Systematic review Eric Lucas dos Santos Cabral, Wilkson Ricardo Silva Castro, Davidson Rogério de Medeiros Florentino, Danylo de Araújo Viana, João Florêncio da Costa Junior, Ricardo Pires de Souza, Amália Cinthia Meneses Rêgo, Irami Araújo-Filho, Aldo Cunha Medeiros Acta Cirurgica Brasileira, 2018
Implementation of a Six Sigma project in a 3M division of Brazil Ricardo Pires de Souza, Hélio Roberto Hékis, Lucas Ambrósio Bezerra Oliveira, Jamerson Viegas Queiroz, Fernanda Cristina Barbosa Pereira Queiroz, Ricardo Alexsandro de Medeiros Valentim International Journal of Quality and Reliability Management, 2013
The influence rare earth ions doping on the photoluminescent properties of indium hydroxide Indium Properties Technological Applications and Health Issues, 2013
RECENT SCHOLAR PUBLICATIONS
Aplicação do FITradeoff na Gestão de Resíduos em Saúde Pública JMMDAC COSTA, RP de Souza Future Studies Research Journal: Trends and Strategies 18 (1), e942-e942 , 2026 2026
Priority setting in critical care: a multicriteria approach to ranking access to Intensive Care Unit beds AFA Dos Santos, LA Dos Santos, TDC Frazão, AG de Assis, ... BMC Health Services Research 25 (1), 1294 , 2025 2025
Multicriteria decision model for ranking the performance of remote work activities: Case study in a call center company in Brazil AB da Silva, AB Marques, JF da Costa Junior, RP de Souza Work 80 (4), 1900-1912 , 2025 2025 Citations: 2
REVISÃO DA LITERATURA SOBRE A MANUTENÇÃO CENTRADA EM CONFIABILIDADE (MCC) RP de Souza, FSP Alencar REVISTA FOCO 17 (11), e6943-e6943 , 2024 2024
IMPORTÂNCIA DO PROCESSO DE CONSTRUÇÃO DA DEMANDA NA ATIVIDADE DE MOTORISTA DA LINHA CIRCULAR EM UMA UNIVERSIDADE FEDERAL SKR de Oliveira, AAS de Souza, KL de Sena, RP de Souza Revista Ação Ergonômica 16 (2), 0-0 , 2024 2024
Sistemas ERP e sua Implementação em PMEs Brasileiras: Vantagens, Barreiras e Estratégias para o Sucesso R Souza, GA MONFRE, SE GRAZIOSI 2024 Citations: 1
Engenharia de confiabilidade aplicada a ativos industriais e seus principais impactos e percepções AG de Souza, RC de Araujo Lima, RP de Souza Observatorio de la Economía Latinoamericana 22 (12), 111 , 2024 2024
LEAN HEALTHCARE: AN APPROACH TO OPTIMIZING PHARMACEUTICAL STOCKS IN A PUBLIC HOSPITAL MSC Oliveira, AFA Santos, LA Santos, RP Souza, JFC Júnior Authorea 2023 (0720) , 2023 2023
Reliability analysis of a plastic processing equipment: a case study supported by statistical software AFA Dos Santos, EM Neto, MOA de Souza, PCS de Oliveira, HRG Viana, ... Exacta 21 (1), 130-146 , 2023 2023
Psique e energia psíquica, segundo CG Jung: uma introdução RP de Souza Self-Revista do Instituto Junguiano de São Paulo 8, e002-e002 , 2023 2023
Classification of medicines and materials in hospital inventory management: a multi-criteria analysis AG de Assis, AFA Dos Santos, LA Dos Santos, JF da Costa, MAL Cabral, ... BMC medical informatics and decision making 22 (1), 325 , 2022 2022 Citations: 30
Model to support intervention prioritization for the control of A e d e s a e g y p t i in Brazil: a multi-criteria approach LA Dos Santos, AFA Dos Santos, AG de Assis, JF da Costa Júnior, ... BMC Public Health 22 (1), 932 , 2022 2022 Citations: 12
Estudo ergonômico da carga mental e de sintomas osteomusculares relacionados ao trabalho em um Tribunal Judiciário Federal AB da Silva, AB Marques, TAM de Macedo, MAL Cabral, RP de Souza Revista Produção Online 21 (2), 631-653 , 2021 2021 Citations: 4
ERGONOMIC STUDY OF MENTAL LOAD AND OSTEOMUSCULAR SYMPTOMS RELATED TO WORK IN A FEDERAL JUDICIAL COURT/ESTUDO ERGONOMICO DA CARGA MENTAL E DE SINTOMAS OSTEOMUSCULARES … AB da Silva, AB Marques, TAM de Macedo, MAL Cabral, RP de Souza Producao Online 21 (2), 631-654 , 2021 2021
Priority setting in the Brazilian emergency medical service: a multi-criteria decision analysis (MCDA) TDC Frazão, AFA Santos, DGG Camilo, JF da Costa Júnior, RP de Souza BMC Medical Informatics and Decision Making 21 (1), 151 , 2021 2021 Citations: 13
Metaheuristics in the decentralization of SAMU bases using simulation in northeastern Brazil EL dos Santos Cabral, WRS Castro, DR de Medeiros Florentino, ... Technology and Health Care 29 (3), 445-456 , 2021 2021 Citations: 2
Evaluation of the operational viability of forensic units in Brazil: A hybrid approach based on the BWM and R-TOPSIS FL Rodrigues, JF da Costa Júnior, RP De Souza Decis. Sci. Lett 10 (4), 487-496 , 2021 2021 Citations: 6
Surgery remember @ : uma inovação para reduzir os cancelamentos cirúrgicos DAGDE SOUZA, I ARAÚJO-FILHO, ELDOSS CABRAL, RPDE SOUZA, ... Revista do Colégio Brasileiro de Cirurgiões 48, e20213206 , 2021 2021
Metaheuristics in the decentralization of emergency care. EL dos Santos Cabral, WRS Castro, DR de Medeiros Florentino, ... 2020
Optimization model for the installation of SAMU bases: application in Natal-RN EL dos Santos Cabral, WRS Castro, CAC Francisco, RP de Souza Revista Gestão da Produção Operações e Sistemas 15 (4), 205-205 , 2020 2020
MOST CITED SCHOLAR PUBLICATIONS
Ergonomics and telework: A systematic review TAM de Macêdo, ELS Cabral, WR Silva Castro, CC de Souza Junior, ... Work 66 (4), 777-788 , 2020 2020 Citations: 214
Response time in the emergency services. Systematic review ELS Cabral, WRS Castro, DRM Florentino, DA Viana, JF Costa, ... Acta cirurgica brasileira 33 (12), 1110-1121 , 2018 2018 Citations: 176
Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal DGG Camilo, RP de Souza, TDC Frazão, JF da Costa Junior BMC Medical Informatics and Decision Making 20 (1), 38 , 2020 2020 Citations: 51
Preparation and photoluminescence characteristics of In (OH) 3: xTb3+ obtained by Microwave-Assisted Hydrothermal method FV Motta, APA Marques, MS Li, MFC Abreu, CA Paskocimas, MRD Bomio, ... Journal of Alloys and Compounds 553, 338-342 , 2013 2013 Citations: 45
Classification of medicines and materials in hospital inventory management: a multi-criteria analysis AG de Assis, AFA Dos Santos, LA Dos Santos, JF da Costa, MAL Cabral, ... BMC medical informatics and decision making 22 (1), 325 , 2022 2022 Citations: 30
Klinefelter's syndrome and G trisomy B Erdtmann, AA de Freitas, RP De Souza, FM Salzano Journal of Medical Genetics 8 (3), 364 , 1971 1971 Citations: 22
Sistema de informação: benefícios auferidos com a implantação de um sistema WMS em um centro de distribuição do setor têxtil em Natal/RN HR Hékis, LCMA de Moura, RP de Souza, RA de Medeiros Valentim RAI Revista de Administração e Inovação 10 (4), 85-109 , 2013 2013 Citations: 20
Implementation of a Six Sigma project in a 3M division of Brazil R Pires de Souza, H Roberto Hékis, L Ambrósio Bezerra Oliveira, ... International Journal of Quality & Reliability Management 30 (2), 129-141 , 2013 2013 Citations: 14
Priority setting in the Brazilian emergency medical service: a multi-criteria decision analysis (MCDA) TDC Frazão, AFA Santos, DGG Camilo, JF da Costa Júnior, RP de Souza BMC Medical Informatics and Decision Making 21 (1), 151 , 2021 2021 Citations: 13
Avaliação e monitoramento de processos de produção utilizando recurso da gestão à vista em uma grande indústria do setor têxtil no Estado do Rio Grande do Norte. RP de Souza, HR Hékis, R de Medeiros Ribeiro, ... RAI Revista de Administração e Inovação 11 (1), 162-180 , 2014 2014 Citations: 13
Model to support intervention prioritization for the control of A e d e s a e g y p t i in Brazil: a multi-criteria approach LA Dos Santos, AFA Dos Santos, AG de Assis, JF da Costa Júnior, ... BMC Public Health 22 (1), 932 , 2022 2022 Citations: 12
Inventory and multi-criteria: Systematic review AG de Assis, ELS Cabral, WRS Castro, JF da Costa Junior, RP de Souza, ... Intelligent Decision Technologies 13 (4), 453-462 , 2019 2019 Citations: 11
Time resolved emission spectra and electron paramagnetic resonance studies of Gd3+ doped calcium phosphate glasses S H Nandyala, G Hungerford, S Babu, J L Rao, I B Leonor, R Pires, ... Advanced Materials Letters 7 (4), 277-281 , 2016 2016 Citations: 10
Ergonomics and telework: A systematic review TA Marques de Macedo, EL dos Santos Cabral, WR Silva Castro, ... WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION 66 (4), 777-788 , 2020 2020 Citations: 8
Terceirização no serviço público: vantagens e desvantagens da contratação de serviços terceirizados, em uma empresa pública, nas funções administrativas, na percepção de seus … R SOUZA, A SANDER Revista Metodista de Administração do Sul 4 (5), 441-489 , 2019 2019 Citations: 8
Evaluation of the operational viability of forensic units in Brazil: A hybrid approach based on the BWM and R-TOPSIS FL Rodrigues, JF da Costa Júnior, RP De Souza Decis. Sci. Lett 10 (4), 487-496 , 2021 2021 Citations: 6
Implementação de um novo layout visando à competitividade global no setor de customização da maior indústria de confecção de vestuário da América Latina RF Gurgel, HR Hékis, RP Souza, LCMA Moura, ML Sidrim, LCF Silva Future Studies Research Journal , 2017 2017 Citations: 5
Estudo ergonômico da carga mental e de sintomas osteomusculares relacionados ao trabalho em um Tribunal Judiciário Federal AB da Silva, AB Marques, TAM de Macedo, MAL Cabral, RP de Souza Revista Produção Online 21 (2), 631-653 , 2021 2021 Citations: 4
Ferramentas de benchmarking como diferencial competitivo em empresas de fastfood na cidade de Natal-RN HR Hékis, RP Souza, DDO Medeiros, IBF Silva, TMD Borges HOLOS 3, 51-66 , 2013 2013 Citations: 4
Automated classification of tribological faults of alternative systems with the use of unsupervised artificial neural networks MA Leandro Cabral, EP Matamoros, JA Ferreira Costa, AP Vieira Pinto, ... Journal of Computational and Theoretical Nanoscience 16 (7), 2644-2659 , 2019 2019 Citations: 3