Khairol Anuar Ishak

@sbm.uum.edu.my

Senior Lecturer
School of Business Management, College of Business, UUM, 06010 Sintok, Kedah, Malaysia.

Khairol Anuar Ishak


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https://researchid.co/drkhairol
Dr. Khairol Anuar Ishak is a Senior Lecturer at the School of Business Management (SBM), UUM. He started working as an administration executive at Edaran Modenas Sdn. Bhd. in 1996. He has over 8 years of experience in warehouse management, inventory management control, logistics, and marketing with MODENAS and EMOS. He joined UUM in 2004 as a lecturer in the School of Business Management. He was appointed Coordinator for Student Co-curriculum for the Professional and Continuing Education Centre (PACE) from 2006 until 2008. In 2016, he was appointed Coordinator for the BBA Program, and in 2017, as Department Head for the Business and Entrepreneurship Department. In 2018, he was promoted to deputy dean at the School of Business Management, UUM. In 2019, he was seconded to Uniutama Consultancy and Education Sdn. Bhd. (UECSB).

EDUCATION

Dr Khairol Anuar Ishak completed his PhD from USM in 2015. His research focuses mainly on relationship quality in franchise business. His first degree is a BBA, and his second degree is an MBA from UUM.

RESEARCH, TEACHING, or OTHER INTERESTS

Management Information Systems, Strategy and Management, Management of Technology and Innovation, Marketing
14

Scopus Publications

202

Scholar Citations

7

Scholar h-index

6

Scholar i10-index

Scopus Publications

  • Antecedents of social enterprise sustainability: Evidence from accredited social enterprises in Malaysia
    Mariam Miri Abdullah, Khairol Anuar Ishak, Nik Adzrieman Abdul Rahman
    Multidisciplinary Science Journal, 2026
    This study explores the key antecedents of sustainability in social enterprises by examining the experiences of accredited social enterprises in Malaysia. Using a qualitative multiple case study design, semistructured interviews were conducted with eight CEOs and founders of accredited social enterprises, all of which had operated for at least five years and received formal recognition under the Social Enterprise Accreditation (SE.A) framework administered by the Malaysian Global Innovation & Creative Centre (MaGIC). Thematic analysis was employed to identify recurring patterns and underlying factors contributing to sustainability, with data triangulated through 12 archival records and inter-coder reliability confirmed via Cohen’s kappa (κ = 0.81). Three core themes emerged: legitimacy, commercially oriented practices, and resourcing. Legitimacy was established through strong stakeholder linkages and trust, enabling long-term credibility. Commercially oriented practices such as sustainable cash flow, scalable business models, and growth-oriented culture ensured financial viability. Resourcing highlighted the importance of access to grants, funding, and ecosystem support in sustaining operations, although notable variation existed: humanitarian and women’s empowerment SEs actively leveraged government and corporate partnerships, while environmental SEs relied more on earned income despite capital intensity. The findings offer a context-specific understanding of how social enterprises in Malaysia achieve sustainability by striking a balance between social missions and entrepreneurial resilience. By integrating institutional theory and the resource-based view (RBV), this study advances theoretical discourse on hybrid organizing in emerging economies and offers practical insights for policymakers and practitioners aiming to strengthen the social enterprise ecosystem through targeted interventions such as sector-sensitive funding mechanisms and hybrid accreditation standards that recognize both digital and mission-based legitimacy markers.
  • Competitive Advantage in the Era of Big Data: A Conceptual Framework
    International Journal of Construction Supply Chain Management, 2024
  • Examining the factors that enhance students' happiness in higher education institutions: A case study in a private higher education institution in the UAE
    International Journal of Innovation Creativity and Change, 2019
  • Sustainable green practice in SMEs - An examination of VBN framework for improving productivity
    International Journal of Supply Chain Management, 2019
  • The impacts of relational norms and relationship quality on Franchise Firm's performance: The empirical of Malaysian Franchisee
    International Journal of Supply Chain Management, 2018
  • Determinants for ICT adoption and problems: Evidence from rural based small and medium enterprises in Malaysia
    International Journal of Entrepreneurship, 2018
  • Design of robotic arm controller based on Internet of Things (IoT)
    Journal of Telecommunication Electronic and Computer Engineering, 2018
  • Measuring the dimensionality of human resource management: The perspective of Malaysian SME owner-managers
    Nazlina Zakaria, Khairol Anuar Ishak, Darwina Arshad, Nor Azimah Chew Abdullah, Norzieiriani Ahmad
    Management Science Letters, 2018
    Understanding that the measurement of HRM construct in Small and Medium Enterprises (SMEs) context is relatively critical, this study aims to assess the validity and reliability of HRM measure-ment based on the SME owner-managers’ perspective in the Malaysian context. Following a data collection from 95 SME owner-managers, a confirmatory factor analysis was performed to investigate the factorial validity and reliability of the HRM measurement. The finding indicates that the measurement model was acceptable in consideration of the evidences of adequate reliability, convergent validity and discriminant validity. This study will be beneficial for future researchers, entrepreneurs and policy makers in better understanding to the value of HRM practices towards boosting the SMEs performance.
  • Determinants for ICT adoption and problems: Evidence from rural based small and medium enterprises in Malaysia
    Journal of Legal Ethical and Regulatory Issues, 2018
  • Self-control and social pressure an important determinant on the saving behaviour among university' students
    Sami AL Haderi, Khairol Anuar Ishak, Waddah Ismail Tawfik Al Sanabani, Tawfik Al Sanabani, Adel A. Alhamdani
    International Journal of Engineering and Technology Uae, 2018
    For decades, many researchers have investigated the determinants of individual’ saving behavior of household and employees but not many on the young individuals such as students in the universities. Despite that, not many studies studied financial behavior of students in the university, the majority of studies did not drive by theory, and focused on one single factors only. Purpose: Therefore, this study aimed to explore and investigate the influence of self-control, social pressure and knowledge in financial management on the saving behavior among Malaysian students’ university by applying Planned Behavior Theory. Methodology: the research strategy for this study was survey questionnaire for collecting the primary data. The samples size comprised 340 students from University Utara Malaysia using sample random sampling technique. Descriptive, goodness of the measurements and model validation Parametric test (ANOVA) were used to analysis the saving behaviour scores of the respondents by SPSS 24th. The result: shows that there are positive relation for self-control, social pressure and knowledge in financial management on saving behavior while the greatest impact on saving behavior was the social pressure. For practical implication, retail banks can use this research contribution to design effective strategies in order to penetrate the saving behavior of university’ young students. Besides that, it also lightens the policy’ makers in the university and government to encourage saving among the university’ students. Also, provides the parents with insights explanation to ensure foster a sound saving behavior for their children.
  • Library's resources and libraray's service qualit an imprortant determinants for students' expectation towards students academic performance
    International Journal of Economic Research, 2017
  • Semantic, technical, e-government information systems interoperability and the moderating effect of IT capability among ministries in Jordan
    International Journal of Economic Research, 2017
  • Business strategy and performance of logistics companies in Malaysia
    International Journal of Economic Research, 2017
  • The impacts of relational norms and relationship quality in to Franchisee’s loyalty
    International Review of Management and Marketing, 2016

RECENT SCHOLAR PUBLICATIONS

  • AI-Supported Academic Outcomes: The Role of ChatGPT in Student Performance
    KA Ishak, MAI Kamarudin, A Ramli
    ASEAN Artificial Intelligence Journal 3 (1), 49-57 , 2025
    2025
  • Competitive Advantage in the Era of Big Data: A Conceptual Framework
    SRSH Alnaqbi, O Saoula, KA Ishak
    International Journal Of Construction Supply Chain Management 14 (1), 119-132 , 2024
    2024
    Citations: 3
  • THE READINESS OF SMES IN PURSUING LOW CARBON ECONOMY
    AR JAFRI, KA ISHAK, KS SHABI, PUN Berhad
    Editors, 38 , 2023
    2023
  • Using the Higher Education Performance Framework to Student Loyalty among Private Higher Education Students in the UAE.
    KA Ishak, M Alkaisi
    International Journal of Advance Science and Technology 29 (9), 326-337 , 2020
    2020
  • Entrepreneurship Empowerment Among Students
    AS Shamsudin, KA Ishak, AR Othman, RA Rahman
    2nd Padang International Conference on Education, Economics, Business and … , 2019
    2019
    Citations: 6
  • Exploring the factors affecting the continuance intention of Massive Open Online Courses
    KA Ishak
    Joint International Education Conference (JIEC) , 2019
    2019
    Citations: 3
  • Examining the Factors that Enhance Students’ Happiness in Higher Education Institutions: A Case Study in a Private Higher Education Institution in the UAE
    KA Ishak, M Alkaisi
    International Journal of Innovation, Creativity and Change 8 (2), 72-89 , 2019
    2019
  • Kerangka kajian penyelidikan pemerkasaan keusahawanan dalam kalangan pelajar universiti awam
    AS Shamsudin, AR Othman, KA Ishak, R Abd Rahman
    Jurnal Kinabalu 24 , 2018
    2018
    Citations: 2
  • Witnessing workplace incivility towards burnout: a conceptual perspective
    WZA Ishak, F Ahmad, KA Ishak
    Journal of Business and Social Review in Emerging Economies 4 (2), 291-296 , 2018
    2018
    Citations: 4
  • The Impacts of Relational Norms and Relationship Quality on Franchise Firm’s Performance: The empirical of Malaysian Franchisee.
    KA Ishak, N Zakaria, MK Ishak
    International Journal of Supply Chain Management (IJSCM) 7 (6), 134-142 , 2018
    2018
    Citations: 7
  • Determinants for ICT adoption and problems: Evidence from rural based small and medium enterprises in Malaysia
    M Jaganathan, S Ahmad, KA Ishak, SN Mohd Nafi, L Uthamaputhran
    International Journal of Entrepreneurship , 2018
    2018
    Citations: 47
  • Design of robotic arm controller based on Internet of Things (IoT)
    MK Ishak, MI Roslan, KA Ishak
    Journal of Telecommunication, Electronic and Computer Engineering (JTEC) 10 … , 2018
    2018
    Citations: 18
  • Self-control and social pressure an important determinant on the saving behaviour among university'students
    SAL Haderi, KA Ishak, W Ismail, TAL Sanabani, AAL Hamdani
    International Journal of Engineering and Technology (UAE) , 2018
    2018
    Citations: 6
  • The Analysis of Library Collection, Electronic Resources, and Librarian Services Quality on The Student’s Satisfaction
    AH Gorondutse, M Nuhu, KA Ishak
    International Journal of Engineering & Technology 7 (4.38), 1330-1333 , 2018
    2018
    Citations: 4
  • Measuring the dimensionality of human resource management: The perspective of Malaysian SME owner-managers
    N Zakaria, KA Ishak, D Arshad, N Abdullah, N Ahmad
    Management Science Letters 8 (5), 317-326 , 2018
    2018
    Citations: 21
  • Students' expectation towards library'services
    S Alhaderi, KA Ishak, D Ahmed Fawzi
    2017
    Citations: 2
  • Business strategy and performance of logistics companies in Malaysia
    S Ahmad, S Ishak, KA Ishak, R bin Dan, R Jafri, J Park
    4th Conference on Business Management towards Industrial Revolution 4, 29-30 , 2017
    2017
    Citations: 10
  • The Moderating Effect of IT Knowledge on the relationship between Organizational Factors and Information Systems
    N Sulehat, CA Taib, KA Ishak
    Australian Journal of Basic and Applied Sciences 11 (10), 118-127 , 2017
    2017
    Citations: 4
  • The Moderating Effect of IT Knowledge on the relationship between Organizational Factors and Information Systems Interoperability Level among Jordanian Ministries
    K Sintok
    Australian Journal of Basic and Applied Sciences 11 (10), 118-127 , 2017
    2017
    Citations: 1
  • Library's resources and libraray's service qualit an imprortant determinants for students' expectation towards students academic performance
    S Alhaderi, KA Ishak, DA Fawzi, MK Ishak, R Mat
    International Journal of Economic Research 14 (19), 13-32 , 2017
    2017
    Citations: 5

MOST CITED SCHOLAR PUBLICATIONS

  • Determinants for ICT adoption and problems: Evidence from rural based small and medium enterprises in Malaysia
    M Jaganathan, S Ahmad, KA Ishak, SN Mohd Nafi, L Uthamaputhran
    International Journal of Entrepreneurship , 2018
    2018
    Citations: 47
  • Measuring the dimensionality of human resource management: The perspective of Malaysian SME owner-managers
    N Zakaria, KA Ishak, D Arshad, N Abdullah, N Ahmad
    Management Science Letters 8 (5), 317-326 , 2018
    2018
    Citations: 21
  • Design of robotic arm controller based on Internet of Things (IoT)
    MK Ishak, MI Roslan, KA Ishak
    Journal of Telecommunication, Electronic and Computer Engineering (JTEC) 10 … , 2018
    2018
    Citations: 18
  • The impacts of relational norms and relationship quality in to Franchisee’s loyalty
    KA Ishak
    International Review of Management and Marketing 6 (4), 6-11 , 2016
    2016
    Citations: 15
  • The Roles of Trust in Franchising Relationship: The Malaysian Franchisees’ Perspectives
    KA Ishak, CC Wei, ARB Romle
    Middle-East Journal of Scientific Research 24 (6), 2071 - 2078 , 2016
    2016
    Citations: 12
  • Business strategy and performance of logistics companies in Malaysia
    S Ahmad, S Ishak, KA Ishak, R bin Dan, R Jafri, J Park
    4th Conference on Business Management towards Industrial Revolution 4, 29-30 , 2017
    2017
    Citations: 10
  • The franchising relationship quality: Is it important?
    KA Ishak, M Jantan
    INTERNATIONAL CONFERENCE ON MARKETING 2010 (ICMAR 2010) , 2010
    2010
    Citations: 8
  • The Impacts of Relational Norms and Relationship Quality on Franchise Firm’s Performance: The empirical of Malaysian Franchisee.
    KA Ishak, N Zakaria, MK Ishak
    International Journal of Supply Chain Management (IJSCM) 7 (6), 134-142 , 2018
    2018
    Citations: 7
  • Relationship value, relationship quality and loyalty among Malaysian franchises
    KA Ishak, AM Bohari
    International Journal of Organizational & Business Exellence 1 (1), 1-9 , 2016
    2016
    Citations: 7
  • Entrepreneurship Empowerment Among Students
    AS Shamsudin, KA Ishak, AR Othman, RA Rahman
    2nd Padang International Conference on Education, Economics, Business and … , 2019
    2019
    Citations: 6
  • Self-control and social pressure an important determinant on the saving behaviour among university'students
    SAL Haderi, KA Ishak, W Ismail, TAL Sanabani, AAL Hamdani
    International Journal of Engineering and Technology (UAE) , 2018
    2018
    Citations: 6
  • Library's resources and libraray's service qualit an imprortant determinants for students' expectation towards students academic performance
    S Alhaderi, KA Ishak, DA Fawzi, MK Ishak, R Mat
    International Journal of Economic Research 14 (19), 13-32 , 2017
    2017
    Citations: 5
  • Witnessing workplace incivility towards burnout: a conceptual perspective
    WZA Ishak, F Ahmad, KA Ishak
    Journal of Business and Social Review in Emerging Economies 4 (2), 291-296 , 2018
    2018
    Citations: 4
  • The Analysis of Library Collection, Electronic Resources, and Librarian Services Quality on The Student’s Satisfaction
    AH Gorondutse, M Nuhu, KA Ishak
    International Journal of Engineering & Technology 7 (4.38), 1330-1333 , 2018
    2018
    Citations: 4
  • The Moderating Effect of IT Knowledge on the relationship between Organizational Factors and Information Systems
    N Sulehat, CA Taib, KA Ishak
    Australian Journal of Basic and Applied Sciences 11 (10), 118-127 , 2017
    2017
    Citations: 4
  • The relationship quality in franchise networks: Is it important to performance?
    KA Ishak, M Jantan
    Proceedings of the 10th Asian Academy of Management International Conference … , 2013
    2013
    Citations: 4
  • Franchising in Malaysia: Issues and research agenda
    KA Ishak
    International Conference on Public Policies and Social Sciences (ICPS2010) , 2010
    2010
    Citations: 4
  • Competitive Advantage in the Era of Big Data: A Conceptual Framework
    SRSH Alnaqbi, O Saoula, KA Ishak
    International Journal Of Construction Supply Chain Management 14 (1), 119-132 , 2024
    2024
    Citations: 3
  • Exploring the factors affecting the continuance intention of Massive Open Online Courses
    KA Ishak
    Joint International Education Conference (JIEC) , 2019
    2019
    Citations: 3
  • Semantic, technical, e-government information systems interoperability and the moderating effect of IT capability among ministries in Jordan
    MK Sulehat, N., Ishak, K.A, Taib, C.A, Mat, R. & Ishak
    Journal International Journal of Economic Research 14 (19), 403-415 , 2017
    2017
    Citations: 3