Health (social science), Health Professions, Marketing
44
Scopus Publications
467
Scholar Citations
11
Scholar h-index
12
Scholar i10-index
Scopus Publications
A total interpretive structural modelling (TISM) framework for gamification in solid waste management and its influence on quality of life (QoL) Surabhee Satheesh, Vishal Pradhan, Kasturi Shukla, Yogesh Patil Discover Sustainability, 2026 The relationship between gamification in solid waste management and Quality of Life (QoL) has been sparsely explored. We formulate and assess a benchmarking model using the Total Interpretive Structural Modelling (TISM) methodology. The key driving factors in operationalizing gamified waste management practices in urban Indian contexts are identified. The study employs a consensus-building Delphi approach, involving five expert interviews, to complete an interpretive questionnaire. The interviewees were stakeholders from academia and industry. The outcomes revealed that game-based performance metrics and behavioural gamification frameworks, as well as play-based incentives, emerged as the focal predictors. Interactive feedback systems, social influence with trust, and multi-criteria simulations were identified as the linkage dimensions, while gamified waste modelling served as the criterion dimension. Integrating gamification into waste management systems to improve QoL into the broader benefits of urban communities and environmental sustainability is suggested. This research will aid in understanding the schema of drivers and their hierarchical scaffolding based on driving and dependence powers. Future studies can build on this research and strive to develop sustainable urban waste management systems. This study represents one of the first structured attempts to develop an interpretive model of gamification in solid waste management and its influence on quality of life in urban India. By identifying key drivers and constructing a benchmarking framework, the research makes a unique contribution to both academic discourse and practical policymaking.
Integrating patient-reported experience measures (PREMs) to enhance service quality in health care: a 10-year bibliometric analysis Asiya Attar, Kasturi Shukla International Journal of Quality and Service Sciences, 2026 Purpose Patient-reported experience measures (PREMs) are essential to the assessment of service quality and patient-centred care in the health-care system. However, the current body of literature on PREMs research is scattered and regionally skewed, which limits its global applicability. Therefore, this study aims to conduct a 10-year bibliometric analysis (2015–2024) of PREMs research. Design/methodology/approach A structured search of the Web of Science (WoS) database identified 584 relevant papers. VOSviewer and WoS analytics were used for scientific mapping of the hotspots and gaps. Findings A trend of rising interest in PREMs research in health-care services is observed; however, global integration and interprofessional collaborations remain limited. PREMs can be used to strengthen the evidence-based care for improved patient-centred service delivery. In addition, the study underscores the importance of PREMs as a strategic service performance measurement tool for patient engagement and its scope for the accomplishment of sustainable development goals. Originality/value This study consolidates the fragmented PREMs literature and identifies interdisciplinary linkages between service quality and patient experience. This research provides a service science-based exploration of PREMs as instruments for value co-creation and sustainable innovation in service quality in health-care systems. In addition to the bibliometric analysis, this study uses the findings to propose a conceptual model that positions PREMs at the core of participatory service design and ongoing quality improvement.
How Hiring Process Satisfaction Influences Nursing Staff's Willingness to Recommend Their Organisation: A Mixed Methods Study Kasturi Shukla, Shuvhra Mondal, Megha Prasad, Sammita Jadhav Journal of Advanced Nursing, 2025 AimRecruitment of nurses is driven by peer recommendation for which effective hiring and onboarding processes are crucial. The present study evaluates the association between Nurse's satisfaction with hiring process and their intention to recommend the organisation.Study DesignThis mixed‐methods study was conducted in a 550‐bed tertiary‐care hospital in New Delhi, India among the nursing staff from June'2023‐February'2024.MethodsRecently joined Nurses (last 1.5 years) who agreed to participate were included. Satisfaction with the hiring processes was assessed through 20 items and an additional item assessed the ‘intention to recommend the organisation’ (dependent variable). One‐sample t‐test was used to test the variations within the sample. Pearson's correlations were computed between dependent and independent variables. Variables with statistically significant correlations were entered in the Linear Regression model to identify the predictors of intention to recommend. From the same cohort, a few nurses were invited to participate in the qualitative study. Through thematic content analysis we identified the categories for the final model.ResultsOut of 180 newly joined nurses, 171 agreed to participate. Overall hiring Satisfaction was moderate. Selection round and document verification scored the lowest whereas the overall intention to recommend the organisation was above average. Vacancy notification and Induction and onboarding showed strong correlations with the intention to recommend and were its strongest predictors. Qualitative results revealed three main themes—Information provided during hiring, Knowledge enhancement opportunities and Employee centeredness which had a predominance on the intention to recommend.ConclusionProviding unambiguous information, positive work atmosphere, growth opportunities and recognition systems creates a strong intention to recommend the organisation.ImpactThe hospitals should focus on information transparency during hiring and later on knowledge enhancement to create a positive intention to recommend. Further, studies are required to validate these findings in other settings.Patient/Public ContributionNo Patient/Public Involvement.
Role of Patient-Reported Measures (PRMs) in Addressing Ethical Challenges during Telemedicine Consultation: A Narrative Review Asiya Attar, Kasturi Shukla Patient Experience Journal, 2025 Introduction: Telemedicine has revolutionized medical care delivery by emphasizing on Patient-Centred Care (PCC). Patient Reported Measures (PRMs) can assist in providing PCC since it assesses the treatment outcomes and patient experience. However, using PRMs is not just limited to gauging clinical efficiency; it can also play a role in addressing the ethical challenges in telemedicine. Yet this aspect of PRMs remains underexplored. Method: Literature search was conducted using a combination of keywords from the Google Scholar, Scopus, and Web of Science databases. 126 peer-reviewed journal articles in English from 2015 to 2024 were screened, and 34 relevant full-text studies were reviewed. Discussion: While telemedicine provides access to healthcare beyond the physical boundaries of traditional facilities, ethical issues like privacy, data security, and informed consent still exist. PRMs can help address these challenges, thereby improving PCC. This can help to make telemedicine consultations more ethical and equitable. Conclusion: This article emphasizes how PRMs can facilitate ethical telemedicine by providing informed consent, safeguarding data privacy, and ensuring equitable patient participation. The suggested conceptual framework applies PRMs at every phase of the teleconsultation process, ensuring a systematic route toward the facilitation of ethical standards and PCC in e-health.
AI-Driven Sustainable Waste Management for Enhancing Quality of Life Surabhee Satheesh, Yogesh Patil, Kasturi Shukla, Vishal Pradhan Proceedings 2025 International Conference on Emerging Information Technology and Engineering Solutions Eites 2025, 2025 Waste management challenges are intensified by mechanization and urban sprawl, impacting sustainability and Quality of Life (QoL). Traditional waste handling, influenced by technological, legal, and ecological factors, remains complex and difficult to optimize. AI-driven solutions enhance solid waste management (SWM) by addressing fragmented data, enabling predictive analytics, and optimizing operations. Machine learning models, IoT-based monitoring, and automated waste sorting improve real-time tracking, route optimization, and waste-to-energy (WtE) conversion, reducing landfill dependency and promoting a circular economy. This study examines AI-driven decision-making frameworks, assessing performance through RMSE, MAE, and R<sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">2</sup> values. Findings reveal that AI integration enhances efficiency, lowers costs, and reduces ecological impact. By intertwining AI with sustainability, this research underscores the need for digital transformation and policy interventions for sustainable waste solutions. Urgent research is required to explore the direct impact of AI-SWM (Solid Waste Management) on QoL and foster data-driven, environmentally responsible waste management practices.
Top 100 most cited articles on Patient Reported Experience Measures (PREM): insights and perspectives Asiya Attar, Kasturi Shukla, Preeti Mulay Journal of Patient Reported Outcomes, 2024 Purpose Patient experience is fundamental to Patient-Centered Care (PCC). Although prior bibliometric research studies have focused on various aspects of PCC, a comprehensive analysis of PREM articles is required to understand its impact on the clinical practices. This study aims to analyze the top 100 most-cited PREM articles to examine the critical studies and related trends. Methods The 100 most cited articles on PREM were gathered from the Web of Science using a combination keyword search approach. The following information was extracted: study design, sample size, topic, number of citations, authorship, country, year of publication, journal title, and dimensions included in these PREM instruments. The VOSviewer software was used to generate graphical bibliometric networks. Results The citation count of the top 100 PREM articles varied from 20 to 775 citations. 21 articles had received a minimum of 100 citations. All the articles were in English, and out of these 45% were from the USA. The cross-sectional study (69%) was the most common study design, and the impact of treatment (44%) was the most frequent topic. The common PREM instruments used were customized PREM questionnaires (16%) and HCAHPS (10%). Conclusion This bibliometric research showed that the area of PREM is far from being saturated. The authors have attempted to provide an overview of global PREM research. Future research should focus on studies from underdeveloped and developing countries to develop condition–specific PREM tools. Longitudinal researches among special populations and studies in day-care and outpatient settings are recommended in future.
Assessing Voice of Customers (VoC) as a Tool for Improving Patient Care: A Case Study of a Tertiary Care Hospital in Mumbai City Journal International Medical Sciences Academy, 2020
Determinants for predicting number of discharges in a tertiary care hospital Journal International Medical Sciences Academy, 2018
Erratum: Analysis of Discriminant Validity of WHOQOL-BREF and Generic health-Related Qol in North Indian Adolescents (Journal International Medical Sciences Academy (2015) 28:4 (229)) Journal International Medical Sciences Academy, 2016
Evaluation of health-related QOL in ill adolescents through subject's self report and parent's proxy report Journal International Medical Sciences Academy, 2015
Analysis of discriminant validity of WHOQOL-BREF and generic health-related qol in North Indian adolescents Journal International Medical Sciences Academy, 2015
An evaluation of awareness levels and attitude towards road traffic rules among vehicle users Journal International Medical Sciences Academy, 2015
Assessment of Health-Related Quality of Life in school-going adolescents: Validation of PedsQL instrument and comparison with WHOQOL-BREF National Medical Journal of India, 2012
Integrating patient-reported experience measures (PREMs) to enhance service quality in health care: a 10-year bibliometric analysis A Attar, K Shukla International Journal of Quality and Service Sciences 18 (1), 183-203 , 2026 2026
A total interpretive structural modelling (TISM) framework for gamification in solid waste management and its influence on quality of life (QoL) S Satheesh, V Pradhan, K Shukla, Y Patil Discover Sustainability , 2026 2026
Blockchain-Enabled AI for Secure and Intelligent Patient-Reported Outcome Measures (PROMs) Analysis A Attar, K Shukla Responsible Analytics for Superior Health Quality Outcomes, 17-48 , 2026 2026
Artificial intelligence in teledentistry and remote dental diagnostics: frameworks and conceptual models K Shukla, A Attar Data-Driven Diagnostics and Disease Prediction with AI Optimization, 155-173 , 2026 2026
Ethical Aspects of Implementing Dental Patient-Reported Outcomes On Different Patient Populations: A Narrative Review AM Attar, K Shukla Journal of Evidence-Based Dental Practice 25 (4), 102193 , 2025 2025
Employability of patient-reported experience measures (PREMs) in dentistry: a scoping review: Employability of patient-reported experience measures (PREMs) in dentistry: a … A Attar, K Shukla British Dental Journal 239 (7), 478-485 , 2025 2025
How Hiring Process Satisfaction Influences Nursing Staff's Willingness to Recommend Their Organisation: A Mixed Methods Study K Shukla, S Mondal, M Prasad, S Jadhav Journal of Advanced Nursing 81 (10), 6935-6946 , 2025 2025
AI-Driven Sustainable Waste Management for Enhancing Quality of Life S Satheesh, Y Patil, K Shukla, V Pradhan 2025 International Conference on Emerging Information Technology and … , 2025 2025 Citations: 2
Integration of dental patient-reported outcomes (dPROs) in teledentistry to enhance patient-centered care: a scoping review K Shukla, AM Attar Journal of Evidence-Based Dental Practice 25 (1), 102084 , 2025 2025 Citations: 6
Role of Patient-Reported Measures (PRMs) in Addressing Ethical Challenges During Telemedicine Consultation: A Narrative Review A Attar, K Shukla Patient Experience Journal 12 (2), 55-61 , 2025 2025
The role of PROMs in mitigating infectious disease crises: a healthy ageing perspective K Shukla, A Attar Sustainable Ageing: Reimagining Healthy Ageing Through the Lens of Flagship … , 2024 2024 Citations: 4
Correction: Top 100 most cited articles on Patient Reported Experience Measures (PREM): insights and perspectives A Attar, K Shukla, P Mulay Journal of Patient-Reported Outcomes 8, 123 , 2024 2024
Top 100 most cited articles on patient reported experience measures (PREM): insights and perspectives A Attar, K Shukla, P Mulay Journal of Patient-Reported Outcomes 8 (1), 114 , 2024 2024 Citations: 12
Validating the translation of a Quality-of-Care (QoC) scale: An exploratory approach K Shukla, A Patwardhan, G Talapatra International Journal of Healthcare Management 17 (3), 612-623 , 2024 2024 Citations: 1
Quality of life and climate change: impacts, sustainable adaptation, and social-ecological resilience: impacts, sustainable adaptation, and social-ecological resilience K Shukla, YB Patil, RC Estoque, PA López de Haro IGI Global , 2024 2024 Citations: 16
Listening to the unsaid: utilizing patient-reported outcome measures (PROMS) to manage the dental anxiety of a special child A ATTAR, K SHUKLA Patient Experience Journal 11 (2), 9-12 , 2024 2024 Citations: 4
Trends, associated factors, and the policy necessities with a special focus on the Quality of Life (QoL) of the homeless populations K Shukla Homelessness to Hope, 473-492 , 2024 2024 Citations: 2
Beyond Scrum: Anticipating the Evolution of Agile Project Management Practices S Bhattacharya, K Shukla, A Shukla Practical Approaches to Agile Project Management, 119-141 , 2024 2024 Citations: 3
Global perspectives on the impact of climate change on quality of life K Shukla, YB Patil, RC Estoque, PL de Haro Quality of Life and Climate Change: Impacts, Sustainable Adaptation, and … , 2024 2024 Citations: 2
Sustainable and Resilient Future Hospital Models in the Light of Climate Change and Resultant Quality of Life K Shukla, S Shilewant, B Sinha Quality of Life and Climate Change: Impacts, Sustainable Adaptation, and … , 2024 2024 Citations: 1
MOST CITED SCHOLAR PUBLICATIONS
Validation of WHO QOL-BREF instrument in Indian adolescents K Agnihotri, S Awasthi, H Chandra, U Singh, S Thakur The Indian Journal of Pediatrics 77 (4), 381-386 , 2010 2010 Citations: 110
Assessment of Health-Related Quality of Life in school-going adolescents: validation of PedsQL instrument and comparison with WHOQOL-BREF S Awasthi, K Agnihotri, H Chandra, U Singh, S Thakur National Medical Journal of India 25 (2), 74 , 2012 2012 Citations: 52
A study of concordance between adolescent self-report and parent-proxy report of health-related quality of life in school-going adolescents K Agnihotri, S Awasthi, U Singh, H Chandra, S Thakur Journal of Psychosomatic Research 69 (6), 525-532 , 2010 2010 Citations: 47
Performance management and artificial intelligence: a futuristic conceptual framework S Bankar, K Shukla 2023 Citations: 43
Role of demographic and job-related variables in determining work-related quality of life of hospital employees K Shukla, S Shahane, W D’Souza Journal of postgraduate medicine 63 (1), 4-10 , 2017 2017 Citations: 34
Determinants of health related quality of life in school-going adolescents in Northern India S Awasthi, K Agnihotri, U Singh, S Thakur, H Chandra The Indian Journal of Pediatrics 78 (5), 555-561 , 2011 2011 Citations: 29
Adoption of Green HRM Practices for Building Sustainable Models in the Indian Markets K Shukla, S Bankar 2022 Citations: 17
Quality of life and climate change: impacts, sustainable adaptation, and social-ecological resilience: impacts, sustainable adaptation, and social-ecological resilience K Shukla, YB Patil, RC Estoque, PA López de Haro IGI Global , 2024 2024 Citations: 16
Top 100 most cited articles on patient reported experience measures (PREM): insights and perspectives A Attar, K Shukla, P Mulay Journal of Patient-Reported Outcomes 8 (1), 114 , 2024 2024 Citations: 12
COST-BENEFIT ANALYSIS/CONTAINMENT IN BIOMEDICAL WASTE MANAGEMENT: MODEL FOR IMPLEMENTATION. H Chandra, K Jamaluddin, L Masih, K Agnihotri Journal of Financial Management & Analysis 19 (2) , 2006 2006 Citations: 12
A qualitative and quantitative study of the reasons of attrition in an Indian hospital K Shukla, R Deb CHRISMED Journal of Health and Research 4 (1), 6-13 , 2017 2017 Citations: 11
Role of discharge planning and other determinants in total discharge time at a large tertiary care hospital S Mehta, J Nair, S Rao, K Shukla CHRISMED Journal of Health and Research 2 (1), 46-50 , 2015 2015 Citations: 11
Quality of care as a determinant of health-related quality of life in ill-hospitalized adolescents at a tertiary care hospital in North India S Awasthi, K Agnihotri, S Thakur, U Singh, H Chandra International Journal for Quality in Health Care 24 (6), 587-594 , 2012 2012 Citations: 8
Industry 5.0, quality of life, and sustainable adaptation to climate change: challenges and the transformational way forward S Satheesh, K Shukla Quality of life and climate change: Impacts, sustainable adaptation, and … , 2024 2024 Citations: 7
Predictive modelling for turn around time (TAT) of discharge process for insured patients in a corporate hospital of Pune city K Shukla, S Upadhyay Journal of Health Management 20 (1), 56-63 , 2018 2018 Citations: 7
Integration of dental patient-reported outcomes (dPROs) in teledentistry to enhance patient-centered care: a scoping review K Shukla, AM Attar Journal of Evidence-Based Dental Practice 25 (1), 102084 , 2025 2025 Citations: 6
The conceptual frameworks on quality of life: A go-to handbook for quality of life research K Shukla Notion Press , 2022 2022 Citations: 5
The role of PROMs in mitigating infectious disease crises: a healthy ageing perspective K Shukla, A Attar Sustainable Ageing: Reimagining Healthy Ageing Through the Lens of Flagship … , 2024 2024 Citations: 4
Listening to the unsaid: utilizing patient-reported outcome measures (PROMS) to manage the dental anxiety of a special child A ATTAR, K SHUKLA Patient Experience Journal 11 (2), 9-12 , 2024 2024 Citations: 4
Mishandling of Medical Devices in Hospital ICU: Analysis of Causes, Revenue Drains and Training Needs of ICU Staff. K Shukla, S Muthal Indian Journal of Public Health Research & Development 8 (4) , 2017 2017 Citations: 4
