@ttu.edu
Associate Librarian, Texas Tech University Libraries
Texas Tech University
Library and Information Sciences, Information Systems
Scopus Publications
Scholar Citations
Scholar h-index
Scholar i10-index
Lynne E. Edgar
Informa UK Limited
Joy Marie Perrin, Melanie Clark, Esther De-Leon, and Lynne Edgar
American Library Association
This case study focuses on a usability test conducted by four librarians at Texas Tech University. Eight students were asked to complete a series of tasks using OneSearch, the TTU Libraries’ implementation of the Primo discovery tool. Based on the test, the team identified three major usability problems, as well as potential solutions. These problems typify the difficulties patrons face while using library search tools, but have a variety of simple solutions.