Human-Computer Interaction, Information Systems, Computer Science, Software
10
Scopus Publications
Scopus Publications
Measuring Strategic Information System Planning Effectiveness in the Public Sector: Integrating the Strategy-as-Practice (SAP 3P) and People–Process–Technology (PPT) Frameworks Suhaiza Sudirman, Kamsuriah Ahmad, Zaihosnita Hood International Journal of Public Administration, 2026 This study examines Strategic Information System Planning (SISP) implementation effectiveness in the public sector by integrating the Strategy-as-Practice (SAP 3P) framework with the People—Process—Technology (PPT) model. Using an abductive sequential exploratory mixed-methods design, it identifies and validates 15 success drivers of SISP implementation. Qualitative findings show how practitioner capability, governance routines, and technological support interact in day-to-day strategizing, while a survey of 200 Malaysian public officials shows that Process and Technology have the strongest associations with perceived outcomes. The study contributes by translating SAP’s practitioners—praxis—practices into measurable PPT dimensions for large-scale assessment, addressing limited quantitative validation of practice-based strategizing in public-sector digital governance. It also provides a replicable pathway for converting qualitative SAP insights into validated indicators and introduces a Policy Priority Matrix to support evidence-based digital planning governance.
Strategic Information System Planning Practices in the Public Sector of Developing Countries: The Case of Malaysia Suhaiza Sudirman, Kamsuriah Ahmad, Zaihosnita Hood International Journal of Public Administration, 2025 Optimizing information systems and organizational performance through effective strategic information system planning (SISP) is crucial, especially in the public sectors of developing countries. This study explored SISP implementation in Malaysia using thematic analysis. It identified three adaptive stages: e-Government 1.0, 2.0, and 3.0, and nine key challenges framed by the strategy-as-practice (SAP) approach: practitioners (commitment, competencies, change management), praxis (governance, alignment, resources), and practices (online systems, methodology, technical support). The findings offer actionable insights to strengthen strategic alignment and improve SISP effectiveness. This study advances understanding of SISP in developing contexts and informs policymaking for sustainable digital transformation.
Strategic Information System Planning in the Public Sector: A Bibliometric Insight into the Digital Transformation Era Suhaiza Sudirman, Kamsuriah Ahmad, Zaihosnita Hood Proceedings 13th International Conference on Information Management and Engineering Icime 2025, 2025 Strategic Information System Planning (SISP) is essential for aligning digital technologies with organizational goals, particularly in the public sector, amid accelerating digital transformation. Despite a substantial body of literature, a comprehensive synthesis is lacking regarding its intellectual structure and evolving themes. This study conducts a bibliometric analysis of 164 publications from 2015 to early access articles indexed up to 2025 in Scopus, using Biblioshiny and VOSviewer to explore publication trends, citation networks, and thematic developments. The analysis reveals growing scholarly attention since 2015, with research clustering around strategic alignment, decision-making, digital governance, and AI integration. Foundational studies remain central, whereas recent studies have signaled a transition toward adaptive, data-driven, and resilienceoriented planning models. This study provides a comprehensive overview of SISP research in public governance, highlighting underexplored contexts, particularly in developing countries. The findings provide directions for future research and practical insights for strengthening digital strategies in public institutions.
Implementing Annotation Strategies in Reading Scholar Articles Prototype Zaihosnita Hood Asia Pacific Journal of Information Technology and Multimedia, 2023 This study explores the issue of annotation strategies and types used by researchers when reading scholarly articles during research activities. Researchers are active readers who make annotations when reading scholarly articles. Annotation types, such as highlight, underline, comment, and writing keywords, are often found in researchers’ annotated articles. Previous studies have shown that researchers forgot their intention after annotation, and their annotations were incomplete, resulting in a loss of value. We begin by designing early annotation strategies and types based on a literature review. We conducted an observation and interview session to verify the proposed annotation strategies and types, including collecting feedback from the researchers. A prototype was built and tested by 38 researchers during an evaluation session. The results showed that researchers have their annotation strategies and types when reading scholarly articles. They accepted the proposed annotation strategies and types and found them useful, meaningful, and usable.
Annotation Strategy, Types, and Location in The Researcher’s Annotated Article Zaihosnita Hood, Noorazean Mohd. Ali Asia Pacific Journal of Information Technology and Multimedia, 2023 Previous studies have shown that researchers read actively and have their own strategies when reading and writing scientific articles. Annotations are often made during reading, and they help researchers identify important passages and useful information in articles. However, annotations lose value after they are done because researchers forget their intention after making them. The purpose of this article is to identify the strategy, type, and location of annotations in the researcher’s annotated articles. The methodology of this study is a literature review, interview, and analysis of annotated articles by five researchers. The definition of annotation strategies and types is obtained from literature studies. Interviews describe annotation practices or strategies among researchers while reading scientific articles. Analyzed articles that have been annotated by researchers, will show all the researchers' personal annotation types and locations in the articles. The results of this study can be used as a guide for researchers to read scientific articles either printed articles or digital articles to easily track important passages and useful information in the articles.
Visualisation of Accounting and Financial Information Aamar Razziq Bin Mohammad Kamarul Shah, Tengku Siti Meriam Binti Tengku Wook, Zaihosnita Hood, Ratna Zuarni Ramli Digital Transformation for Business and Society Contemporary Issues and Applications in Asia, 2023 Non-government organisations (NGOs) are welfare organisations established to help improve the lives of people affected by current lifestyles and economies and are not based on profit-making policies. In general, non-governmental organisations manage funds received from the collection of public contributions, private companies and government assistance, which are then channelled to communities in need through welfare projects and community service activities. In Malaysia, speculations have been raised on the credibility of the NGOs and the people's level of trust in these welfare organisations in managing funds transparently. This doubt is regarding the lack of information transparency of the welfare organisations's financial reporting. Existing financial reports are in the form of complex writing, making it difficult for people to understand and analyse the information. The relay and dissemination of information and the accessibility of information resources have been made easier with just the touch of a finger and access to the internet. This article explains a system that has been developed to provide transparent information on the financial reporting of welfare NGOs using information visualisation techniques to facilitate the community's understanding of the information through visual media.
Drip Irrigation Detection for Power Outage-Prone Areas with Internet-of-Things Smart Fertigation Managemant System Dahlila Putri Dahnill, Zaihosnita Hood, Afzan Adam, Mohd Zulhakimi Ab Razak, Ahmad Ghadafi Ismail International Journal of Advanced Computer Science and Applications, 2021 In drip irrigation agriculture or fertigation technique, sufficient amount of water and nutrients are crucial for a plant's growth and development. An electronic timer is usually used to control the plant watering automatically and the scheduling is set according to different levels of plant growth. The timer has to be adjusted frequently since the required amount of water is different according to the growth stages. In power outage-prone regions, the problem with scheduled irrigation using timer becomes worsen since the watering schedule is disrupted by occasional black-outs, leading to an insufficient supply of water and nutrients, which leads to poor crop yields. Typical solution for such problems is by hiring field works to monitor the functionality of the automated system, plant health, and to re-adjust the timer once a power outage occurs. However, this solution is ineffective, time-consuming, and acquires high overhead costs. This paper proposes a systematic irrigation method using the internet-of-things (IoT) framework in order to improve the monitoring of plant growth and consequently improves the efficiency of the workflow. This systematic fertigation monitoring system consists of power outage alerts, and on-line notifications of plant irrigation, pesticide delivery, and polybag cleaning schedule. As a result, by using the proposed system, higher efficiency in farming management is achieved, with a 40% reduction in manpower, as compared to a typical fertigation-based farming system. This system demonstrates greater control over irrigation scheduling, plant growth, recording of pesticide scheduling automatically, and polybag cleaning, all of which will improve crop yields significantly. Keywords—Irrigation technique; water and nutrient; automatic drip irrigation; crop; power-outage
Parental awareness on cyber threats using social media Nazilah Ahmad@Ahmad Arifin, , Umi Asma’ Mokhtar, Zaihosnita Hood, Sabrina Tiun, Dian Indrayani Jambari, , , , and Jurnal Komunikasi Malaysian Journal of Communication, 2019 In recent years, the use of Internet has increased exponentially and most of the users are from adolescents. Internet technology has facilitated cyber threats activities and many of the cases are from adolescents. Users at this age need parental guidance and support because they are still naive or immature to understand the risks of Internet. Hence, many developed countries have imposed on clear guidelines on the Internet to control and guide the users and understand the risks they will encounter when they are online. The guidance on how to use the Internet or social media begins at home and requires parental involvement to educate the children. Therefore, this study attempts to investigate on the parental knowledge and readiness whether they aware of the risks of Internet to their children. The level of parental awareness can be correlated with cyber safety at home. It is important to identify the awareness as one of the early cyber threat prevention. This study employed survey and questionnaire as the data collection techniques. The sample consisted of 872 parents with children aged 17 and below. A statistical analysis was performed using SPSS software. A mixture of descriptive and inferential statistics were used during the analysis method. The finding shows that parental awareness of the cyber threats is at the medium level and still need to be improved to promote cyber safety. Early exposure to parental awareness on cyber threats would aid in opening up knowledge about cyber security among parents. Keywords: Cyber safety, cyber threats, cyberparenting, parental awareness, social media.
Review of information security policy based on content coverage and online presentation in higher education Arash Ghazvini, Zarina Shukur, Zaihosnita Hood International Journal of Advanced Computer Science and Applications, 2018 Policies are high-level statements that are equal to organizational law and drive the decision-making process within the organization. Information security policy is not easy to develop unless organizations clearly identify the necessary steps required in the development process of an information security policy, particularly in institutions of higher education that largely utilize IT. An inappropriate development process or replication of security policy content from other organizations could fail in execution. The execution of a duplicated policy could fail to act in accordance with enforceable rules and regulations even though it is well developed. Hence, organizations need to develop appropriate policies in compliance with the organization regulatory requirements. This paper aims to reviews policies from selected universities with regards to ISO 27001:2013 minimum requirements as well as effective online presentation. The online presentation review covers the elements of aesthetics, navigation and content presentation. The information on the security policy document resides on the universities’ website.
Kemahiran Insaniah pelajar prasiswazah: Analisis Perbezaan Jantina Hazilah Mohd Amin, Johari Jaafar, Zaihosnita Hood, Saidah Saad, Hamizah Mohd Amin Jurnal Teknologi, 2013 Soft skills are important in virtually every profession in the workplace. Therefore, when evaluating employees, organizations will look for graduates with soft skills in addition to technical skills. However, in-depth studies on the extent these skills have been acquired by students in local higher education institutions have not been fully explored. Thus, this paper discusses this issue based on a study on 165 students’ soft skills assessment forms completed by industry supervisors during 2011 industrial training. Data was analyzed descriptively and inferentially using t-test. Findings of this study found that generally, teamwork skills, professionalism, social responsibility, and ICT skills were generally at high level. However, communication and problem solving skills were found to be at a moderate level. The study also found that skills in using ICT hardware, accept criticism, respect for others' views, and time management skills were effective differentiators in explaining genders differences. The research has brought meaningful implications for undergraduate students, employers and policy makers.
