ABHISHEK SRIVASTAVA

Scopus Publications

An analytical framework for policy interventions to improve informal transport services
Atanu Bhuyan, Abhishek Srivastava, Vivek Roy, Prateek Bansal
Transportation Research Part A Policy and Practice, 2026
Delegation Versus Control Mechanism: Impacts on Second-Hand Markets With Product Upgrades
Abhishek Srivastava, Tsan-Ming Choi, Shipra Shkula, Yashoda Devi
Production and Operations Management, 2025
The second-hand market (SM) trades used products from the reverse channel. In practice, manufacturers such as Apple Inc. collect used products and sell refurbished products in the SM. However, third-party firms (TPFs) such as Gazelle independently manage the SM. Alternatively, the manufacturer may delegate the responsibility of managing the SM to a TPF under a contract or choose to operate in the SM with a TPF serving as a competitor. The optimal strategy to manage the SM is an important operations issue for the manufacturer as well as the TPF. This decision becomes even more critical when the manufacturer plans to sell the upgraded version, markdown version, and remanufactured version of the product concurrently. In the presence of product competition, SM selling can affect the prices and sales of the markdown product as well as the upgraded product. Therefore, in this study, we analyze impacts of the manufacturer’s choice of delegation. Our analytical findings reveal that the SM selling strongly influences the equilibrium price and the demand for the markdown product offered by the manufacturer under all the mechanisms. However, demand cannibalization of the markdown product is most severe under the delegation mechanism. Additionally, we counter-intuitively reveal that the manufacturer is better-off under the delegation mechanism when the sales commission is low and remanufacturing cost is high. In fact, the delegation mechanism is found to be the most profitable arrangement for the manufacturer as well as the TPF. Interestingly, demand for the upgraded version product remains unaffected by SM sales under the independent TPF mechanism, allowing the manufacturer to launch the upgraded version product without any fear of demand cannibalization. Furthermore, we discover that consumers secure the maximum surplus under the competitive scenario owing to intense price competitiveness. For robustness checking, we further extend our model to consider the cases with variable remanufacturing cost, differential emission cost, environmental cost, and collection rate of used product.
Impact of gray markets on strategic channel choice and social welfare
Abhishek Srivastava, Arqum Mateen, Gopalakrishnan Narayanamurthy, Suman Niranjan, Ashutosh Sarkar
Annals of Operations Research, 2024
Unpacking Service Management Issues in Intermediate Public Transportation Toward Sustainable Mobility
Atanu Bhuyan, Vivek Roy, Abhishek Srivastava
Transportation Research Record, 2024
How can intermediate public transportation (IPT) benefit from a service management emphasis to envision the sustainable mobility of the future? Answering this question, this paper reviews IPT, which includes modes such as the Access Link and Kutsuplus schemes, auto-rickshaws, and e-bike taxis. These modes represent new mobility services that have emerged in both developed and developing countries in the wake of evolving travel demands, soaring private vehicle ownership, and declining public transit ridership. Despite the emerging nature of IPT, however, it remains underrepresented and poorly understood in transportation frameworks, and so is generally excluded from transportation reforms. With this premise, this review accentuates how IPT services can be improved and made more attractive to users by mainstreaming service management issues. Further, this review outlines how improvement of IPT can help in unlocking the sustainable mobility of the future. This research therefore stems from a multidisciplinary review set involving scholarship in engineering management, operations management, operations research, transportation engineering, and transportation management. The paper outlines diverse facets of service management from which IPT can benefit. Furthermore, the paper theorizes on how IPT can contribute to sustainable mobility.
Impacts of gray market selling on the supply chain under product upgrade and pricing flexibility decisions
Abhishek Srivastava, Tsan‐Ming Choi, Aarushi Mahajan, Vivek Roy
Naval Research Logistics, 2024
Gray markets are infamous for unauthorized diversion of authentic products at lower prices to harm the manufacturer's authorized distribution channel. Hence, manufacturers are becoming more proactive in shaping strategies that can counter gray markets. By considering the risk of unauthorized selling through gray markets, we analyze the manufacturer's strategic channel choice and product upgrade decision. We analytically explore the provision of granting flexibility to the legitimate retailer to adjust price during the selling season as a strategy to cope with gray market. We find that unauthorized selling through gray markets has a severe negative impact on the manufacturer's profitability depending on the degree of channel differentiation and product brand equity. We counter‐intuitively reveal that the overall decentralized supply chain can be better‐off, owing to higher product leakage, especially because the legitimate retailer gains an increased sales volume through product diversion to the gray market. However, the manufacturer's loss is more severe in such a decentralized supply chain. We show that the manufacturer can eliminate unauthorized sales through gray market by offering price adjustment flexibility to the retailer. Another compelling finding exhibits that the manufacturer's decision to launch an upgraded product can intensify the diversion of an existing product. However, unfair competition from the unauthorized channel cannibalizes the sales of an upgraded product, thereby making the manufacturer worse‐off. Interestingly, despite the cannibalization of upgraded product sales, the manufacturer can be better‐off in terms of overall profitability via price adjustment flexibility if both the degree of upgrade and brand equity are higher. Overall, in addition to deploying monitoring mechanisms for supervising legitimate retailers, price adjustment flexibility can reduce product diversion if the degree of upgrade is moderate and channel differentiation is higher.
Addressing sustainability during and post-COVID-19 pandemic crisis: a literature review and bibliometric analysis to explore the future avenues
Yashoda Devi, Abhishek Srivastava
Benchmarking, 2023
PurposeThis paper aims to identify the current research trends in sustainability through an extensive literature review and propose future research agenda under the ambit of the ongoing coronavirus disease 2019 (COVID-19) pandemic. Specifically, the present study aims to uncover the current state of the literature and thereby develop an understanding of how the pandemic has impacted the dimensions of sustainability.Design/methodology/approachTo achieve the objective, the authors adopted a five-step literature review process, combined with bibliometric and network analysis. The authors also considered news articles and reports of international organizations to comprehensively achieve the research objective.FindingsThe study results show how the pandemic has impacted the social, economic and environmental dimensions of sustainability. The results also highlight the list of authors, countries and institutions that have proactively worked towards eliminating the disruption caused by the COVID-19 pandemic.Research limitations/implicationsThe study provides an in-depth understanding of the scholarly contributions to the field of sustainability since the COVID-19 outbreak. The study is useful for policymakers and businesses interested in understanding how the pandemic has impacted the dimensions of sustainability and possible mitigation strategies. Furthermore, the study also provides future research directions in the intersection of pandemic and sustainability dimensions. Specific research questions (RQs) are also proposed to help future research.Originality/valueTo the best of the authors' knowledge, this study is a pioneer attempt to provide a comprehensive understanding of the existing and rapidly growing literature on COVID-19 and its relationship with the various dimensions of sustainability.
The role of operations and supply chains in mitigating social disruptions caused by COVID-19: a stakeholder dynamic capabilities view
Yashoda Devi, Abhishek Srivastava, Nitin Koshta, Atanu Chaudhuri
International Journal of Logistics Management, 2023
Purpose The disruption caused by COVID-19 exhorts to reiterate the role of operations and supply chain management (OSCM) in achieving social sustainability. Therefore, the present study aims to develop a conceptual understanding of the OSCM ecosystem's role in enabling the world to accelerate towards social sustainability. Design/methodology/approach The study uses the integrative review method to achieve the stated objectives. The study first identifies the societal disruptions caused by COVID-19. Then based on dynamic capabilities (DC) theory, stakeholder theory and real-life examples, the study puts forward the stakeholder dynamic capabilities (SDC) view as an approach to overcome these social challenges. Findings Taking the SDC view, the study identified ten social challenges aggravated by the COVID-19. Response actions for OSCM have been proposed to mitigate these challenges. Research limitations/implications The pandemic has brought new challenges to the OSCM to achieve social sustainability. Therefore, the study's proposed response actions aim to assist OSCM managers in leveraging their expertise to do good for society and create a better world. Moreover, the study also provides avenues for future research on the topic. Originality/value Based on the SDC view, the study attempts to conceptualise social sustainability for OSCM during a pandemic. The SDC view helps capture internal and external social challenges emerging due to COVID-19 and utilise firms' capabilities to overcome these challenges.
Cracking the conundrum of e-cargo logistics: curious case of LoadExx
Ann Mary Varghese, R. Sai Shiva Jayanth, Remya Tressa Jacob, Abhishek Srivastava, Rudra Prakash Pradhan
Emerald Emerging Markets Case Studies, 2023
Learning outcomes The learning outcomes of this case study are to understand the business model canvas and value propositions and apply advanced business innovation tools in electric vehicle business models; evaluate the current cargo vehicle scenarios at national and global levels and draw out the possibilities and costs for a new player; extrapolate the future scenario of the cargo economy, its electrification and positioning in a business-to-business (B2B) and business-to-customer (B2C) segment, especially for a developing economy; and improve the student’s ability to get organisational buy-in and execute new business models. Case overview/synopsis LoadExx is a fully electrified electric cargo service focusing on logistics in Kolkata, a metropolitan city in the eastern part of the country. The service of LoadExx commenced in January 2021 in the B2B segment after overcoming its then issues of driver hesitancy and customer anxiety and financial issues to adopt electrified cargo systems. The conundrum faced by LoadExx in its commencement thus had been solved under the able guidance of its owner Amit Arora. The case study was positioned four months after the commencement of LoadExx. To gain market power and traction, Arora and his team came up with the idea of market expansion. However, the current conundrum was whether LoadExx would enter the B2C segment in its current location or expand with the same business model to other parts of the country. The expansion was to be implemented in the immediate future to retain its rarity and reduce the imitability of the business model of LoadExx. This case study details the logistics and market operations of the cargo sector, especially electric cargo, in a developing economy, especially India. A teaching note supplementing the “Cracking the conundrum of e-cargo logistics: curious case of LoadExx” case study has been provided. Complexity academic level This case study is designed for undergraduate and postgraduate students and senior management professionals in executive education programmes undertaking courses in logistics management and supply chain operations and related cargo logistics courses. This case study denotes integrating key processes from end-users and gaining the trust of drivers, thereby showing the perspective of the plight and conundrums of a cargo aggregator working in the B2C segment. This case study could be used to discuss concepts related to not-for-profit firms, aggregators, policymakers and think tanks. Supplementary materials Teaching notes are available for educators only. Subject code CSS 9: Operations and logistics.
Role of power imbalance on channel coordination under greening investments
Abhishek Srivastava, Abhishek Chakraborty, Arqum Mateen
Opsearch, 2022
Decision-making framework for identifying regions vulnerable to transmission of COVID-19 pandemic
Rohit Gupta, Bhawana Rathore, Abhishek Srivastava, Baidyanath Biswas
Computers and Industrial Engineering, 2022
Design and selection of government policies for electric vehicles adoption: A global perspective
Abhishek Srivastava, Rajeev Ranjan Kumar, Abhishek Chakraborty, Arqum Mateen, Gopalakrishnan Narayanamurthy
Transportation Research Part E Logistics and Transportation Review, 2022
The distinctive agenda of service failure recovery in e-tailing: Criticality of logistical / non-logistical service failure typologies and e-tailing ethics
Vivek Roy, T. Sai Vijay, Abhishek Srivastava
Journal of Retailing and Consumer Services, 2022
Identification and analysis of adoption barriers of disruptive technologies in the logistics industry
Bhawana Rathore, Rohit Gupta, Baidyanath Biswas, Abhishek Srivastava, Shubhi Gupta
International Journal of Logistics Management, 2022
Supplier development under cooperative and non-cooperative investment structures
Abhishek Srivastava, Parimal Kumar, Arqum Mateen
Benchmarking, 2021
Supply Chain Contracts in the Presence of Gray Markets
Abhishek Srivastava, Arqum Mateen
Decision Sciences, 2020
Contrasting ideologies between generations in Sree Subramania Ayurvedic Nursing Home – a 400 year old family owned organization
Reddy Sai Shiva Jayanth, Gopalakrishnan Narayanamurthy, Abhishek Srivastava, Vamshi Krishna Velmajala
Emerald Emerging Markets Case Studies, 2018