Dr.S.RAJA

@srmvalliammai.ac.in

Asst.Professor
SRM valliammai Engineering College

Dr.S.RAJA
28

Scopus Publications

322

Scholar Citations

8

Scholar h-index

7

Scholar i10-index

Scopus Publications

  • Exploring the potential of AI in personal financial planning and advisory services
    M. Ganesan Alias Kanagaraj, S. Vasantha, S. Raja
    Aip Conference Proceedings, 2026
  • Integrating Cultural Insights and Legal Standards for Effective E-Recruitment in Tamil Nadu’s IT Industry
    Anand Jayachandran, Sridevi Dhamodaran, Raja Sambandam
    International Journal of Human Computer Interaction, 2026
  • MARKET RESEARCH ANALYSIS OF RETAIL FASHION COSTUMES & APPAREL USING LLM—A QUALITATIVE STUDY
    Acta Innovations, 2026
  • Enhancing Care Experiences by Integrating AI-Powered Relationship Management Technology
    K R Sowmya, Krithika.J, S.Raja, Saranya.G, S.Prishaa, Rupashree S
    2026 Innovations in Machine Engineering and Digital Conference Imed 2026, 2026
    Customer relationship management in service sector is the primary point of discussion in this study. Health sector is the most prime one among the service sector and its services to the society is inevitable. There is no end to its needed enhancement in all aspects keeping in mind the unpredictable minds of the customers in the market. Digitalization of Customer Relationship management in Hospitals as a human –centric approach is the latest advent in the service sector. Customers’ perception about ten corporate hospitals from India with respect to the services in addition to digitalization was collected by convenience sampling using non-probability method. The data was collected from patients, and attenders that assisted patients to corporate hospitals. The corporate hospitals chosen are super- specialty hospitals in India and hence the customers were definitely of affordable segment. The respondents were customers who visited the same hospitals for more than a year. A 14 item scale was used to study the Customer relationship management in Hospitals. The influence of demographic variables on CRM was assessed. The major factors that contributed to customer perception about Customer relationship management were Initiation, Maintenance, Technology and Relationship. It was found that these factors have a positive correlation with CRM in hospitals. Exploratory Factor Analysis was exploited to identify the predominant factors that influence the costumers’ perception of Relationship Management in hospitals. The study highlights the key difficulties faced in implementation of CRM in Hospitals. Major studies emphasizes that CRM in hospitals increases performance and profitability of the Hospitals. However, studies on CRM in hospitals with respect to digitalization is very few and hence an attempt of this study by the researchers.
  • The Impact of AI and Machine Learning on Decision-Making Processes: Enhancing Organizational Agility and Competitive Advantage
    D. Ravindran, Arun Rana, Jayant Giri, Mohammad Omar Sabri, S. Raja, K. Janakipriya, V. Rajalakshmi, Mandeep Kaur, Rajkumar Chadge
    Studies in Systems Decision and Control, 2026
  • Channel Modeling for Internet Services in High-Rise Urban Areas
    Dr.S. Raja, Dr.D. Ravindran, Dr. Montader M. Hasan, Dr. Shailaja Mantha, Dr.T. Saravanan, V. Indumathi
    Journal of Internet Services and Information Security, 2025
    As society becomes increasingly dependent on high-speed online services, the demand for robust and reliable wireless connections in densely populated urban areas, such as tower blocks, has become urgent. In these environments, buildings, elevations, blocked sight lines, and scattered reflections scramble radio waves in ways that simple free-space equations cannot foresee. Channel models provide engineers with a virtual test bed to estimate behavior, guiding them toward cost effective antenna and cable placements. This work presents a hybrid framework that combines field measurements with physics-based simulations to address the unique challenges presented by high rise skylines. Core inputs include site-specific data on wall losses, window reflexivity, and vertical diffusion between floors, all distilled into a single parametric engine. A modular architecture is added, allowing users to refine settings on the fly as new observations arrive. When compared to live network probes, the approach reduces path-loss errors by up to thirty percent and enhances coverage maps significantly beyond standard defaults. Because it is platform-agnostic, the model can support 5G, Wi-Fi, and narrowband IoT alike, streamlining rollouts for service providers. These results show a promising bridge between academic theory and the on-the-ground realities of multi story city living. The results provide valuable insights that can inform future work on city-level messaging networks and smart building design.
  • Artificial neural network-powered logistics optimization for streamlining MBA program supply chains for global efficiency
    K. Soujanya, S. Raja, D. V. Rishitha, V. Rishitha, Nekkalpudi Shweta Srinivas, Gorantla Tejeswara Yadav
    Aip Conference Proceedings, 2025
  • A Starfish-Tuned Causal Dilated Convolutional Neural Network for Human-Centered Innovation and Organizational Behavior Analysis
    V. Selvalakshmi, B. UmaDevi, S. Raja, R.Divya Ranjani
    Proceedings IEEE 10th International Conference on Smart Structures and Systems Icsss 2025, 2025
    Human innovation and organization behavior is critical in the optimization of the neonatal care and decisionmaking systems. Their integration is however limited because of behavioral dependencies that are complex, data inconsistency and poor causal interpretability. To address such challenges, the article introduces a new structure of categorizing Human-centered innovation and organizational behavior analysis based on a Causal Dilated Convolutional Neural Network with Starfish Optimization Algorithm (CaDiCNNet-SfOA). The first step involves Better Decisions of Sepsis in Babies (BD4SB) dataset that consists of neonatal health records and behavioral indicators used in the innovation analysis process. Next, the Deformable Kernel Network (DKN) is used to preprocess data to clean, align, and improve the data quality. The Fast Hybrid Vision Transformer (FHyVT) is then used to extract deep spatial, contextual, and innovation-related features which are effective in capturing the dynamics of behavior. These characteristics are further examined through Causal Dilated Convolutional Neural Network (CaDiCNNet) to predict temporal and causal associations between human factors through innovations and the outcomes of neonatal status. Lastly, the Starfish Optimization Algorithm (SfOA) is used to optimize model parameters to enhance the rate of convergence and accuracy. Experimental results demonstrate superior performance with 99.7% accuracy, 99.4% recall, 99.5% precision, 99.3% specificity, and 99.6% F1-score, indicating that the proposed method effectively bridges human-centered innovation analysis with organizational behavioral modeling, offering valuable insights into neonatal healthcare improvement and decision-support systems.
  • Impact of Emotional Intelligence on the Relationship Between Job Involvement and Organizational Performance
    Annamalai Solayappan, M. S. R. Mariyappan, S. Raja, S. Sankar
    Strategic Leadership and Management, 2025
    The study explores the intricate interplay between emotional intelligence (EI), job involvement, and organizational performance. The research aims to investigate the impact of EI as a moderating variable in the relationship between job involvement and organizational performance. The establishment of a complete literature study serves as the fundamental basis, emphasizing the importance of EI within the workplace, the function of job participation in fostering employee engagement, and the impact that these factors have on organizational results. This research utilizes a mixed-methods methodology, integrating surveys, interviews, and performance indicators from a heterogeneous sample of workers across several sectors. Statistical techniques are used to analyze quantitative data in order to evaluate the magnitude and characteristics of the associations among EI, work participation, and organizational success. Elevated levels of EI have the potential to enhance the favorable outcomes associated with work participation, hence resulting in increased levels of employee happiness, productivity, and overall organizational achievement. The implications of this research extend to human resource management, leadership development, and organizational strategy. Organizations may benefit from incorporating EI training into their employee development programs to foster a workplace culture that nurtures both job involvement and overall performance. Additionally, this study provides a foundation for future research exploring the specific mechanisms through which EI influences the dynamics of job involvement and organizational performance. In conclusion, this research contributes to the growing body of knowledge on the intersection of EI, job involvement, and organizational performance. Understanding and leveraging these relationships can empower organizations to cultivate a workforce that is not only deeply engaged in their roles but also capable of contributing significantly to the achievement of organizational goals.
  • Assessing Economic Performance on Significance Study, Trends of GDP Growth in Asian Developing Nations
    B. Vinoth, D. Ravindran, T. Sudha, S. Raja, Ruth Magdalene, J. Chandrakhanthan
    Studies in Systems Decision and Control, 2025
  • Comparative Study of MOOCs in Smart Education
    D. Ravindran, Stephen Deepak, S. Raja, C. Dhanapal, R. Madhusudhanan, J. Chandrakhanthan
    Studies in Systems Decision and Control, 2025
  • Cloud-Based Wireless Network Management System Using COPRAS Method
    Ravindran D, Raja S, Murugannatham A, Stephen Deepak, K. Shanthi, V. Sivaraj
    Proceedings of the International Conference on Multi Agent Systems for Collaborative Intelligence Icmsci 2025, 2025
  • Optimizing Decision-Making for Robotics Implementation in Healthcare Using the TOPSIS Method
    D. Ravindran, G. Ramanathan, M. Dhanamalar, S. Raja, Mini Gopalakrishnan, K. Janaki Priya
    Studies in Systems Decision and Control, 2025
  • Exploring the transformative effects of AI on entrepreneurship in business performance
    R. Lumina Julie, S. Raja, P. Tamil Selvan, M. Raja Priya, Navaneetha Krishnan Rajagopal
    Balancing Automation and Human Interaction in Modern Marketing, 2024
  • Machine Learning in HR Analytics: A Comparative Study on the Predictive Accuracy of Attrition Models
    Md Shaik Amzad Basha, Obulesu Varikunta, A Uma Devi, S Raja
    Proceedings 2nd IEEE International Conference on Device Intelligence Computing and Communication Technologies Dicct 2024, 2024
  • Leveraging Ensemble Methods for Accurate Prediction of Customer Spending Scores in Retail
    L Prathiba, S Raja, A UmaDevi, M Martha Sucharitha, Md Shaik Amzad Basha
    2024 3rd International Conference for Advancement in Technology Iconat 2024, 2024
  • Optimizing Supply Chain Through Risk Analysis: A Path to Enhanced Efficiency and Resilience
    D. Ravindran, S. Raja, M. Rajapriya, R. Lumina Julie, P. Tamilselvan
    Studies in Systems Decision and Control, 2024
  • Optimizing Social Media Selection for Online Businesses: A TOPSIS Method Approach
    K. Janakipriya, S. Raja, Riddhi Gada, Libin Baby, Ann Mary Joyson, D. Ravindran
    Studies in Systems Decision and Control, 2024
  • Impact of Artificial Intelligence in Students’ Learning Life
    S. Raja, D. Joel Jebadurai, Lavrik Ivan, Rudenko V. Mykola, Kalenychenko Ruslan, P. Reznik Nadiia
    Studies in Systems Decision and Control, 2024
  • An Implementation of Smart Agricultural Communication System using IoT and Bigdata Analytics
    S. Raja, T. Guhan, M. Lalithambigai, P. Boopathi, S. S. Suganya, M. Umamaheswari
    2024 International Conference on Smart Technologies for Sustainable Development Goals Icstsdg 2024, 2024
  • Supervised Learning Algorithm-Based Quality Control for Quality Control in Industry 4.0
    Lumina Julie. R, S. Raja, Rajapriya Maruthupandian, Kumar. N, S. Nithya, Annamalai Solayappan
    Proceedings of 9th International Conference on Science Technology Engineering and Mathematics the Role of Emerging Technologies in Digital Transformation Iconstem 2024, 2024
  • Health Resource of Perceived Stress and Health Characteristics of Covid-19 Patients
    Annamalaisolayappan, S. Raja, S. Sankar
    Aip Conference Proceedings, 2023
  • Mapping the Landscape of Business Intelligence Research: A Bibliometric Approach
    Md Shaik Amzad Basha, R Pavan Kumar Raju, A Uma Devi, S Raja, Abhishek Maheshwari
    7th IEEE International Conference on Computational Systems and Information Technology for Sustainable Solutions Csitss 2023 Proceedings, 2023
  • The Future Impact of Technological Developments on Digital Marketing Through Artificial Intelligence
    K. Guru, S. Raja, J. Sasiganth, Dilip Kumar Sharma, Mohit Tiwari, Tripti Tiwari
    Smart Innovation Systems and Technologies, 2023
  • Autonomous Transaction Model for E-Commerce Management Using Blockchain Technology
    Sekar S., Annamalai Solayappan, Srimathi J., S. Raja, Durga S., Poongodi Manoharan, Mounir Hamdi, Godwin Brown Tunze
    International Journal of Information Technology and Web Engineering, 2022
  • Modern approaches in HR analytics towards predictive decision-making for competitive advantage
    K. Guru, S. Raja, A. Umadevi, M. Ashok, Kumar Ramasamy
    Artificial Intelligence Machine Learning and Data Science Technologies Future Impact and Well Being for Society 5 0, 2021
  • Analysing the employee engagement: A study with special reference to private computer service centre at Chennai
    International Journal of Management, 2020
  • A conceptual study of work life balance and stress management among women employees of it companies in Chennai
    International Journal of Management, 2020

RECENT SCHOLAR PUBLICATIONS

  • Enhancing Care Experiences by Integrating AI-Powered Relationship Management Technology
    K.R.Sowmya, Krithika.J, S.Raja, Saranya.G, S.Prishaa, Rupashree
    IEEE Innovations in Machine, Engineering and Digital (IMED) Conference 2026 … , 2026
    2026
  • MARKET RESEARCH ANALYSIS OF RETAIL FASHION COSTUMES & APPAREL USING LLM—A QUALITATIVE STUDY
    B UmaDevi, M Ashok, S Raja, E Poornima
    Acta Innovations, 192-216 , 2026
    2026
  • Enhancing Care Experiences by Integrating AI-Powered Relationship Management Technology
    KR Sowmya, S Raja, S Prishaa
    2026 Innovations in Machine, Engineering, and Digital Conference (IMED), 1-7 , 2026
    2026
  • Enhancing Care Experiences by Integrating AI-Powered Relationship Management Technology
    S RAJA
    2026
  • Integrating Cultural Insights and Legal Standards for Effective E-Recruitment in Tamil Nadu’s IT Industry
    A Jayachandran, S Dhamodaran, R Sambandam
    International Journal of Human-Computer Interaction , 2026
    2026
  • Future Ready Employees: Building Employability through Continuous Skill Development
    SPJDS Raja
    Future Ready Employees: Building Employability through Continuous Skill … , 2026
    2026
  • Exploring the Potential of AI in Personal Financial Planning and Advisory Services
    MGA Kanagaraj, S Vasantha, S Raja
    Proceedings of the First International Conference on Recent Trends in … , 2026
    2026
  • A Starfish-Tuned Causal Dilated Convolutional Neural Network for Human-Centered Innovation and Organizational Behavior Analysis
    V Selvalakshmi, B UmaDevi, S Raja, RD Ranjani
    2025 10th International Conference on Smart Structures and Systems (ICSSS), 1-7 , 2025
    2025
  • Impact of Emotional Intelligence on the Relationship Between Job Involvement and Organizational Performance
    A Solayappan, MSR Mariyappan, S Raja, S Sankar
    Strategic Leadership and Management, 155-166 , 2025
    2025
  • The Impact of AI and Machine Learning on Decision-Making Processes: Enhancing Organizational Agility and Competitive Advantage
    D Ravindran, A Rana, J Giri, MO Sabri, S Raja, K Janakipriya, ...
    Artificial Intelligence in the Digital Era: Economic, Legislative and Media … , 2025
    2025
  • Optimizing Decision-Making for Robotics Implementation in Healthcare Using the TOPSIS Method
    D Ravindran, G Ramanathan, M Dhanamalar, S Raja, M Gopalakrishnan, ...
    Data-Driven Decision Making for Sustainable Business Growth, 935-944 , 2025
    2025
  • Transfer Learning-Driven Inflation Prediction System for Regional Economic Planning
    S RAJA
    2025 International Conference on Recent Innovation in Science Engineering … , 2025
    2025
  • Artificial neural network-powered logistics optimization for streamlining MBA program supply chains for global efficiency
    K Soujanya, S Raja, DV Rishitha, V Rishitha, NS Srinivas, GT Yadav
    AIP Conference Proceedings 3257 (1), 020150 , 2025
    2025
  • Cloud-Based Wireless Network Management System Using COPRAS Method
    D Ravindran, S Raja, A Murugannatham
    2025 International Conference on Multi-Agent Systems for Collaborative … , 2025
    2025
  • Channel Modeling for Internet Services in High-Rise Urban Areas
    S Raja, D Ravindran, MM Hasan, S Mantha, T Saravanan, V Indumathi
    Journal of Internet Services and Information Security (JISIS) DOI: 10.58346 … , 2025
    2025
  • Analysing the relationship between delivery speed and customer satisfaction in the transportation sector
    M Swetha, S Raja
    Emperor International Journal of Finance and Management Research , 2025
    2025
  • Deep Learning for Stock Market Prediction
    S RAJA
    International Conference on Frontier Technologies and Solutions (ICFTS) DOI … , 2025
    2025
  • Artificial neural network-powered logistics optimization for streamlining MBA program supply chains for global efficiency
    S RAJA
    CONFERENCE ON COGNITIVE COMPUTING AND ARTIFICIAL INTELLIGENCE (ICCCAI - 2024 … , 2025
    2025
  • Comparative Study of MOOCs in Smart Education
    R S.RAJA
    Studies in Systems, Decision and Control 555, 613-622 , 2025
    2025
  • Assessing Economic Performance on Significance Study, Trends of GDP Growth in Asian Developing Nations
    SR Vinoth.B, Ravindran, Sudha
    Studies in Systems, Decision and Control 555, 179-192 , 2025
    2025

MOST CITED SCHOLAR PUBLICATIONS

  • Autonomous transaction model for e-commerce management using blockchain technology
    S Sekar, A Solayappan, J Srimathi, S Raja, S Durga, P Manoharan, ...
    International Journal of Information Technology and Web Engineering (IJITWE … , 2022
    2022
    Citations: 104
  • Influence of organizational climate on employee performance in Manufacturing Industry
    S Raja, C Madhavi, S Sankar
    Suraj Punj Journal For Multidisciplinary Research 9 (3), 146-157 , 2019
    2019
    Citations: 53
  • Impact of Artificial Intelligence in Students’ Learning Life
    D S.RAJA
    AI in Business: Opportunities and Limitations 2, 3-17 , 2024
    2024
    Citations: 38
  • A Conceptual Study Of Work Life Balance And Stress Management Among Women Employees Of IT Companies In Chennai
    Dr.S.RAJA, Dr.Ganesan @ Kanagaraj
    International Journal of Management (IJM) 11 (2), 23 , 2020
    2020
    Citations: 16
  • The Future Impact of Technological Developments on Digital Marketing Through Artificial Intelligence
    K Guru, S Raja, J Sasiganth, DK Sharma, M Tiwari, T Tiwari
    Proceedings of Second International Conference in Mechanical and Energy … , 2022
    2022
    Citations: 14
  • Nepotism and family owned business
    N. Sugundan, S.Raja, Gomathi Sankar
    Available at SSRN 4204568 , 2018
    2018
    Citations: 11
  • Exploring the Transformative Effects of AI on Entrepreneurship in Business Performance - DOI: 10.4018/979-8-3693-2276-5.ch008
    D S.RAJA
    Balancing Automation and Human Interaction in Modern Marketing 1, 127 , 2024
    2024
    Citations: 10
  • Modern approaches in HR analytics towards predictive decision-making for competitive advantage
    K Guru, S Raja, A Umadevi, M Ashok, K Ramasamy
    Artificial Intelligence, Machine Learning, and Data Science Technologies … , 2021
    2021
    Citations: 8
  • Effect Of Organization Climate On Innovative Work Behaviour
    SRDC Madhavi
    Research Gate 7 (3), 3646-3653 , 2018
    2018
    Citations: 8
  • A Study on Impact of Social Media on Student Education System.
    K Guru, S Raja
    International Journal of Early Childhood Special Education 14 (3) , 2022
    2022
    Citations: 6
  • A Study on Employee Job Satisfaction with Special Reference to Krishnagiri District Co-operatives Spinning Mills Ltd
    S.Raja, V.Vijay Anand
    International Research Journal of Business and Management-IRJBM 2, 73-79 , 2013
    2013
    Citations: 6
  • JOB SATISFACTION OF EMPLOYEES IN BAHWAN CYBER TEK(INDIA)
    MKBP Dr.S.Raja1, Dr. S. Usha2, Dr. L.Anitha3
    Journal of Data Acquisition and Processing 38 (1), 3085 , 2023
    2023
    Citations: 5
  • A Study on the Impact of Artificial Intelligence on Online Customer Satisfaction
    S S Arun Logesh, Raja
    Emperor Journal of Finance 3 (5) , 2023
    2023
    Citations: 4
  • Comparative study of MOOCs in smart education
    D Ravindran, S Deepak, S Raja, C Dhanapal, R Madhusudhanan, ...
    Harnessing AI, Machine Learning, and IoT for Intelligent Business: Volume 1 … , 2024
    2024
    Citations: 3
  • ARTIFICIAL INTELLIGENCE IN INVESTMENT MANAGEMENT, ASSET MANAGEMENT AND WAREHOUSE MANAGEMENT
    SR Dr. Karthika. R, Mr. Anburaj. A, Dr
    i-manager’s Journal on Data Science & Big Data Analytics 1 (1), 40 , 2023
    2023
    Citations: 3
  • Impact of Corporate Social Responsibility on the Organisational Performance – A Study With Reference to Select Companies in Chennai City – Reviews and Conceptual Framework
    KG Dr. S. RAJA, Dr. M. GANESAN @ KANAGARAJ
    PSYCHOLOGY AND EDUCATION An Interdisciplinary Journal 58 (02), 277 , 2021
    2021
    Citations: 3
  • Application of Data Science and Research Trends in Marketing through Big Data
    KG S.RAJA
    THINK INDIA JOURNAL 22 (14), 118 , 2019
    2019
    Citations: 3
  • Machine Learning in HR Analytics: A Comparative Study on the Predictive Accuracy of Attrition Models
    D S.RAJA
    Proceedings - 2nd IEEE International Conference on Device Intelligence … , 2024
    2024
    Citations: 2
  • Customer And Product Profitability Analytics
    DS RAJA
    Management Analytics & Software Engineering, 189-194 , 2022
    2022
    Citations: 2
  • Emerging Trends in ICT and its influence on digital competency of teachers in higher education
    MAU Dr.K.Guru, Dr.S.Raja
    International Journal of Early Childhood Special Education (INT-JECS) 14 (1 … , 2022
    2022
    Citations: 2