Veronica E. Case, MD, practices emergency medicine at Ochsner Health. Dr. Case has expertise in the diagnosis and stabilization of any and every life-threatening emergent medical condition, offering comprehensive care for various medical needs, including but not limited to heart attacks, cardiac arrest, strokes, airway emergencies, diabetic emergencies, traumatic injuries and all other conditions for which emergent treatment is necessary. She also has subspecialty training and expertise in prehospital emergency medical services and the provision of medical oversight for paramedics and emergency medical technicians.
Dr. Case earned her doctorate in medicine from the University of Mississippi Medical Center in Jackson, Mississippi in 2019. She is double board certified in emergency medicine and emergency medical services by the American Board of Emergency Medicine. She completed both her emergency medicine residency training and emergency medical services fellowship training at the Univ
EDUCATION
Jul 2022 – Jun 2023 Emergency Medical Services / Prehospital and Disaster Medicine
Fellowship
University of Mississippi Medical Center
Jul 2019 – Jun 2022 Emergency Medicine Residency
University of Mississippi Medical Center
Aug 2015 – May 2019 Doctor of Medicine
University of Mississippi Medical Center
Aug 2014 – May 2015 Master of Science in Biomedical Sciences
University of Mississippi Medical Center
Aug 2009 – Dec 2013 Bachelor of Arts in Biochemistry with Biology / Spanish minors
University of Mississippi
RESEARCH, TEACHING, or OTHER INTERESTS
Medicine
3
Scopus Publications
Scopus Publications
Caring for Transgender and Gender Diverse Prehospital Patients: A NAEMSP Position Statement and Resource Document Timothy Hong, Veronica Case, Andra M. Farcas, Denise Whitfield, Gregory Muller, Shira A. Schlesinger, Ameera S. Haamid, Mikaela T. Middleton, Amelia Breyre, Phudit Buaprasert, Kimberly Whitten-Chung, Kaia J. C. Lichtenbelt, Anjni P. Joiner, Carolina Pereira, John Brown Prehospital Emergency Care, 2025 Transgender and gender diverse (TGD) people have long faced significant barriers to safely accessing medical care–especially gender-affirming care, which has been shown to strikingly improve health outcomes like suicidality and depression. In the prehospital setting, gender-affirming care amounts to showing respect for the TGD patient’s identified gender and maintaining a safe environment that fosters a positive therapeutic relationship throughout the encounter. This represents a challenge for many Emergency Medical Services (EMS) systems due to the lack of TGD-specific training for EMS clinicians, a paucity of TGD-specific research to inform EMS education and clinical care, and in some cases the resistance of EMS clinicians to such training. Transgender and gender diverse people are facing a regression in legal access to essential medical care. With this position statement, NAEMSP joins other professional medical societies in providing recommendations to improve care for TGD patients, thereby affirming TGD individuals’ right to exist as their authentic selves, as well as their entitlement to the same high-quality prehospital medical care as their cisgender peers.NAEMSP Recommends:EMS clinicians should maintain basic cultural competency regarding TGD populations, including familiarity with TGD-related health and health care disparities, consideration of TGD populations as underserved, and understanding the centrality of stigma and transphobia in creating disparities and other challenges which complicate daily life for TGD people.EMS clinicians should demonstrate cultural humility towards the TGD community, which includes self-assessment of knowledge gaps, as well as openness to new or unfamiliar ideas, information, and advice from those with different lived experiences.EMS clinicians should understand basic TGD-specific terminology and use appropriate language–including patient-identified name and pronouns–during direct patient care, in handoffs, and in documentation.EMS clinicians should treat a patient’s TGD status as sensitive health information and take care not to inadvertently disclose this information without the patient’s express permission.EMS clinicians should have a basic understanding of social transitioning and of gender-affirming medical and surgical treatments.EMS clinicians should employ a trauma-informed approach when caring for TGD patients.EMS education and training should incorporate learning domains that address comprehensive care for TGD patients, with educational content providing the specific knowledge and skills required to promote equitable care.EMS workplaces should implement policies to improve recruitment and retention of TGD personnel, covering harassment protection, non-discrimination practices, inclusive working environments, equal advancement opportunity and tailored employee benefits.Future EMS research should focus on elucidating the disparities in and barriers to prehospital care of the TGD patient population with emphasis on patient experience and education of prehospital clinicians.
