Business, Management and Accounting, Tourism, Leisure and Hospitality Management, Strategy and Management
2
Scopus Publications
9
Scholar Citations
2
Scholar h-index
Scopus Publications
Building resilience in tourism firms: Evidence from COVID-19 Carina Ramos Jesus, Luís Miguel Serra Coelho, Célia Maria Quitério Ramos International Journal of Hospitality Management, 2026 Multiple factors determine tourism companies' capacity to resist and overcome disruptive events, such as pandemics or wars. This paper investigates this issue using a sensitivity index and finds that reductions in human capital, bigger size, and higher past profitability diminish resilience, while higher leverage and capital intensity strengthen it. Our findings further suggest that these effects differ across countries and underscore the negative consequences of Eurozone membership. This paper broadens our understanding of how companies can improve their resilience, providing valuable insights for future preparedness strategies for tourism firms and policymakers. • Reductions in human capital significantly reduce company resilience. • Profitability can lead to lower resilience, possibly due to a complacency effect. • Firms in Sweden have a higher propensity for resilience to COVID-19. • Eurosystem membership can provide a buffering effect during disruption. • We adapt a resilience index, providing a practical tool for self-assessment.
Building company resilience: Determinants in the tourism industry Carina Jesus, Luís Miguel Serra Coelho, Célia Maria Quitério Ramos European Journal of Tourism Research, 2025 What characteristics enable a company in the tourism industry to withstand and recover from disruptive events such as a global pandemic or a war? How can these firms enhance their resilience? This paper presents a systematic literature review of peer-reviewed publications on company resilience within the tourism industry to address these critical questions. Despite the current significance of these topics, existing research is fragmented and unconsolidated. Our findings reveal a range of perspectives and factors that influence company resilience, with clear evidence that human capital plays a pivotal role in the tourism industry’s ability to remain resilient. We also identify theoretical and practical implications, along with directions for future research.
RECENT SCHOLAR PUBLICATIONS
Building resilience in tourism firms: Evidence from COVID-19 CR Jesus, LMS Coelho, CMQ Ramos International Journal of Hospitality Management 132, 104395 , 2026 2026.0 Citations: 3
Company resilience in the european tourism industry: Evidence from the covid-19 pandemic CR Jesus 2025.0
Building company resilience: Determinants in the tourism industry C Jesus, LMS Coelho, CMQ Ramos European Journal of Tourism Research 39, 3907-3907 , 2025 2025.0 Citations: 6
A religião e o comportamento dos investidores nos mercados financeiros: uma revisão sistemática da literatura CR Jesus PQDT-Global , 2018 2018.0
The Profitability Trap: Firm-Level Determinants of Resistance and Recovery C Ramos Jesus, LM Serra Coelho, CM Quitério Ramos Available at SSRN 5200778 , 0
MOST CITED SCHOLAR PUBLICATIONS
Building company resilience: Determinants in the tourism industry C Jesus, LMS Coelho, CMQ Ramos European Journal of Tourism Research 39, 3907-3907 , 2025 2025.0 Citations: 6
Building resilience in tourism firms: Evidence from COVID-19 CR Jesus, LMS Coelho, CMQ Ramos International Journal of Hospitality Management 132, 104395 , 2026 2026.0 Citations: 3
Company resilience in the european tourism industry: Evidence from the covid-19 pandemic CR Jesus 2025.0
A religião e o comportamento dos investidores nos mercados financeiros: uma revisão sistemática da literatura CR Jesus PQDT-Global , 2018 2018.0
The Profitability Trap: Firm-Level Determinants of Resistance and Recovery C Ramos Jesus, LM Serra Coelho, CM Quitério Ramos Available at SSRN 5200778 , 0
