Customer relationship management: A scale for measuring profitability and performance of regional rural banks M Naik, K Puttanna SAARJ Journal on Banking & Insurance Research 10 (6), 1-10 , 2021 2021
MOST CITED SCHOLAR PUBLICATIONS
Customer relationship management: A scale for measuring profitability and performance of regional rural banks M Naik, K Puttanna SAARJ Journal on Banking & Insurance Research 10 (6), 1-10 , 2021 2021