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Neha Gupta

Assistant Professor - Marketing · K J Somaiya Institute of Management

https://researchid.co/nehagupta
@somaiya.edu
208Google Scholar Citations
6Google Scholar h-index
5Google Scholar i10-index

Research Interests

Retail banking, Mobile payments, CRM, Consumer Behaviour, Services Marketing, Marketing Management

Biography

Dr. Neha Gupta is Assistant Professor in the Department of Marketing and International Business at K J Somaiya Institute of Management. She has a Ph.D. in Management with specialization in marketing from Mumbai University and UGC-NET qualified in Management. She is a graduate in Commerce from Mumbai University and has completed her Master’s in Business Administration with a specialization in Marketing from NMIMS University. She has over 17 years of experience with 7 years in industry in the realms of sales & marketing and 10 years in academic. She has industry experience spread across as performer in managerial role with ABN Amro Bank, Trimac shipping company and Timex Group. She had been associated as trainer / faculty with institutes like IIBF, SPBT Banker’s Training Institute, ICFAI, Manipal University, ICAI, ITM and NMIMS University. Her teaching interests are in the area of Marketing Management, Services Marketing, Consumer Behaviour, Marketing Applications.

Education

B.Com, MBA (Marketing), UGC-NET, Ph.D. (Management)

Recent Google Scholar Publications

  1. Gamifying the binge: Role of brand passion and fear of missing out for over-the-top streaming platforms
    Journal of Marketing Communications, 1-28 , 2025, 2025
  2. Effect of service quality on intention to invest in mutual funds: attitude as mediator and awareness as moderator
    Journal of Advances in Management Research , 2025, 2025 | Citations: 3.0
  3. A Study on the Impact of Digital Learning Portals in Enhancing Pedagogical Practices Adopted by Teachers
    Available at SSRN 6633118 , 2025, 2025
  4. Sensory marketing: the mediating role of hedonic emotions between multisensory experiences and mall patronage intention
    Asia Pacific Journal of Marketing and Logistics 37 (1), 80-98 , 2025, 2025 | Citations: 23.0
  5. Selecting E-bikes using a multi-criteria integrated analytic hierarchy approach for sustainable transportation option
    Global Transitions 7, 94-108 , 2025, 2025 | Citations: 4.0

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